NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 7 results Save | Export
Library Guides: Supporting Customer Service in Information Delivery at the New Canaan Library.
Bryant, David – Library Administration & Management, 1996
Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)
Descriptors: Information Services, Librarians, Library Development, Library Planning
Library Buildings and Equipment.
Oringdulph, Robert E.; And Others – Library Administration & Management, 1990
Six articles discuss library buildings and construction: (1) library buildings and their parts; (2) the North Campus Library of California State University at Long Beach in 1995; (3) new structures for teaching libraries; (4) construction standards for California public libraries; (5) Sick (Library) Building Syndrome; and (6) using focus-group…
Descriptors: Academic Libraries, Building Design, Facility Guidelines, Futures (of Society)
Choosing the Road Less Traveled.
Behrman, Sara – Library Administration & Management, 1994
Discussion of intellectual freedom, access to information, and public library administration focuses on three main areas: (1) access to minors; (2) access to library services by the poor, including library card registration policies that require a permanent address; and (3) charging fines and fees. Information equality and access to Internet are…
Descriptors: Access to Information, Adolescents, Children, Computer Networks
Minimum Standards, Maximum Effort.
Goulding, Mary – Library Administration & Management, 1992
Provides background on the adoption of standards for reference service in public, special, academic, and high school libraries by the Suburban Library System (Illinois) and discusses their implementation and plans for evaluation. Highlights of the standards for written policies, staff, and resources are given; and the problem of noncompliance is…
Descriptors: Academic Libraries, Higher Education, Library Materials, Library Networks
Serving the Emerging Majority: Documenting Their Voices.
Kravitz, Rhonda Rios; And Others – Library Administration & Management, 1991
This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…
Descriptors: Change Strategies, Conferences, Cultural Awareness, Ethnic Groups
Staff versus Collections: Assessing Budget Priorities for the 1990s.
English, Ray; And Others – Library Administration & Management, 1992
Three papers on library budget priorities for the 1990s discuss (1) reallocating the budget to spend less on staff and more on collections and access; (2) budget concerns of public libraries, emphasizing the future role of libraries; and (3) the academic library perspective, including assumptions, evaluation, and new paradigms related to library…
Descriptors: Academic Libraries, Budgeting, Evaluation Needs, Futures (of Society)
The Ways We Serve.
Leonard, Gloria; And Others – Library Administration & Management, 1991
Four articles discuss library services to diverse user groups. Highlights include the Seattle Public Library's Human Diversity Training Program for library staff; cultural diversity at the University of Northern Colorado, including library collection development; information needs of physicists in special libraries; and library services to…
Descriptors: Academic Libraries, American Indians, Cultural Differences, Higher Education