In an experimental selective dissemination program, public library patrons were supplied with printed booklists based on individual subject preferences.

Discusses objectives for public library services to the disabled in terms of material, equipment, facilities, services, and staffing, and reports selected results of a 1979 survey of public library service to the physically impaired. (FM)

Describes social, cultural, informational, and educational programs and services that are offered by some libraries in Louisiana to their adult patrons. (JD)

An experiment at the Rockford Public Library Business, Science and Technology Division in which clerical help was used to answer telephoned inquiries thereby releasing the librarian to help the walk-in clientele is reported and evaluated. (1 reference) (NH)

A description of administrative aspects of the Nassau Library System (New York) by the Director. Presented at a colloquium held at the School of Library Science, State University of New York, Albany, in 1969. (JB)

Initiates a new state emphasis for the column by highlighting recent public library programs and services for adults in Florida. Music, photography, and women's programs offered by the Leon County Public Library are described in more detail. (JD)

These guidelines developed by the Genealogy Committee of the History Section of the Reference and Adult Services Division of the American Library Association are intended to assist public libraries providing beginning genealogical collections and services. They cover collection development, personnel, access, and fiscal considerations. (EA)

A lighthearted expose of non-typical patrons and their use and abuse of the reference librarian. (JAB)

Beginning in 1975, reference librarians in the Orlando (Florida) Public Library system volunteered to take part in individual videotaping sessions to see, (1) whether videotape self-evaluation could be done without disruption of service, and (2) whether videotape self-evaluation could improve public service. (Author/PF)

Examines current developments by public libraries in the area of services designed to meet the information needs of female clientele. (FM)

Describes projects of Oklahoma libraries designed to combat the problem of illiteracy among adults and explains Oklahoma Image, a humanities effort aimed at attracting out-of-school adults to public libraries by focusing on the state's multicultural heritage. Column also reports adult service news from other states. (JD)

Discusses sources of available data on reference questions asked and answered in public libraries, and analyzes data collected between 1970 and 1985 in nine states. National data from libraries in the United States, Canada, and Great Britain are also presented. (Author/MES)

Categorizes and compares sample of public and academic library reference questions. (KP)

Utilizes the results of a study that examined how information was sought and actually used in everyday situations to emphasize that an understanding of the self-informing process can improve the services of adult services librarians by increasing their awareness and by suggesting communication skills needed. (Author/JD)

Libraries must provide more than the usual reference services by taping community information sources such as social agencies, religious organizations, local clubs and societies, local businesses, and residents who have special knowledge. The library must also take an active, rather than passive, role in delivering information. (LS)