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Peer reviewedMood, Terry Ann – RSR: Reference Services Review, 1994
Describes the changing role of the library and the reference librarian and the effects of new information technology, changing demographics of student populations, and patrons' expectations for personalized service versus library instruction. Fees for meeting rooms, photocopying, videos, printouts of articles from online full-text, information…
Descriptors: Academic Libraries, Change, College Students, Demography
