Discussion of ways libraries deal with patrons with various disabilities focuses on a project that investigated the effects of bibliographic instruction on mentally retarded adults using public libraries. Evaluation of the instruction by examining patrons' use of their library cards is described, and results of pretests and posttests are…

Reviews the literature on patron perceptions of library use and the necessity of instruction, describes a survey of Illinois public library patrons that asked their views on library use instruction, compares results with those of an earlier survey of academic library patrons, and suggests areas for further study. (16 references) (LRW)