In various countries, public libraries play a crucial role in supporting citizens' access to public online services. In Finland, libraries provide both traditional library services and digital support to help customers access their personal bank accounts and health records. However, the impact these new support demands on librarians' expertise and…

This research brief highlights how public libraries ensured patrons continued access to library services during the pandemic through 2021.

Public libraries constitute an important part of social life and are crucial for supporting the educational system in any society. However, in many African countries, awareness of the role that public libraries can play in strengthening the social contract is largely unrecognized. This may be partly due to the social background that was/is based…

Access to books and storybook reading contribute to children's language, literacy and academic development. Homeless children often experience delays in these areas of development; however, their access to books and storybook reading is understudied. This study of 24 children in a family homeless shelter and 27 housed children in the same urban…

In a socially just world, everyone would have an equal chance to become an enthusiastic reader. This article presents a detailed 'asset map' of a successful reading life and investigates three necessary components for creating readers: access, choice and time to read. Access to books, the chance and the requisite knowledge to choose reading…

School libraries remain a hallmark of society. They are places where all students are welcome to use the abundant resources available to them to research topics for class study or explore ideas about which they are curious. At some school libraries it is also a place where students meet with military recruiters, sit for college interviews,…

The role of public libraries is changing in response to a multitude of influences and trends. The exponential growth of technology as the primary method of information access, funding challenges, changing demographics, and other mitigating factors have forced public libraries to become more than book repositories. Community library leaders and…

This article describes the partnership between Metro Nashville Public Schools (MNPS) and the Nashville Public Library (NPL) called Limitless Libraries. Through this resource-sharing partnership, learners can access the NPL collection, connecting them to books and other materials outside the walls of their schools. This breaks down barriers to…

For members of the dominant culture, libraries produce largely positive affective responses (Farkas). However, researchers and practitioners in the field of library science have identified a need to make library resources more accessible to patrons from marginalized communities who are excluded from library spaces by institutional policies and…

Patronage of public libraries in Nigeria has declined over the years and is in urgent need of revitalization. Outreach efforts would revitalize the interest of university students in the patronage of public libraries in Nigeria because they need access to resources, especially when on holidays. The study investigates the outreach programs used to…

Dissemination of news and information is often challenging in small, rural communities, where sprawling geography and limited resources can limit the effectiveness of communication systems. While traditional media and local organizations attempt to inform the public through newspapers, flyers, radio, social media, and word of mouth, no one means…

The Nova Southeastern University Alvin Sherman Library, Research, and Information Technology Center opened in December 2001 to accommodate both academic and public users (Nova Southeastern University, 2001). The facility, built as part of a 1999 agreement between Nova Southeastern University (NSU) and the Broward County Board of County…

Many Americans lack the skills required to use public access computers and the Internet at public libraries (PLs). Staff members of a PL in the Midwestern United States provide basic computer training to support patrons' Internet and public access computer use. However, adult patrons who are beyond the basic skills level and those with…

Introduction: This paper describes the findings of a study of 1517 public library Websites in Australia, Canada, and the United States over a period of four years. These Websites are referred to as 'electronic branches' of the libraries, thereby extending the definition of physical library branches into the digital realm. The purpose of the…

Often, the conversation about Detroit features the same words used over and over again: poor, broken, abandoned, blighted. But the authors' experiences in the Motor City have shown them something completely different--a community that, in the face of overwhelming challenges, maintains a profound commitment to making Detroit a better place. This…