In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…

A possibility for improving library output measures would be to incorporate in catalog entries and charging codes a symbol indicating the type or level of difficulty of each adult non-fiction title. Experiments were conducted by the Public Library Research Group to define such categories. (Author/LS)

This research project focuses on the implementation and testing of the Dewey Decimal Classification (DDC) system as an online searcher's tool for subject access, browsing, and display in an online catalog. The research project comprises 12 activities. The three interim reports in this document cover the first seven of these activities: (1) obtain…

Because the general alphabetic arrangement of fiction in libraries is of little use to the ordinary reader, whose criteria for selecting books often relates to book content, a multi-dimensional and inexclusive fiction classification scheme was developed as a model for both book description and search strategy. Based on analysis of 160 actual…

Four classification schemes for subject access to children's books are compared. Two of these are general schemes (the "Dewey Decimal Classification" and the abridged "Dewey Decimal Classification"), and two others were devised specifically for children's books (the Toronto Public Library's "Boys and Girls Book Classification" and the Inglewood…

A study of genre fiction classification used circulation data and a patron questionnaire to test whether physically separating fiction into categories will increase use; marking spines with category labels will increase use; use of classified fiction will increase with library size; and classification will increase the number of different books…

Introduction: This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than others, and the level of user satisfaction with the referrals in the collaborative chat reference…

In this research project, subject terms from the Dewey Decimal Classification (DDC) Schedules and Relative Index were incorporated into an online catalog as searcher's tools for subject access, browsing, and display. Four features of the DDC were employed to help searchers browse for and match their own subject terms with the online catalog's…

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…

This manuscript reports a study of the secondary-school library. The library, it is claimed, exists first to improve the curriculum, and second, to encourage reading as a leisure-time occupation. The purposes of this investigation are: (1) to list and describe activities and devices used in outstanding secondary-school libraries; (2) to present…