As the nature of public library services expands and transforms, continuing education (CE) for both degreed and non-degreed library staff is critical. An ongoing challenge for the LIS community is to identify the key areas in which to increase professional knowledge and skills. The purpose of this study was to identify what working library staff…

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Explains how a public library can compute the actual cost of distributing tax forms to the public by listing all direct and indirect costs and demonstrating the formulae and necessary computations. Supplies directions for calculating costs involved for all levels of staff as well as associated public relations efforts, space, and utility costs.…

The legal foundation and administration of library services in the United Kingdom are reviewed in terms of legislative acts which currently affect library services directly: the Public Libraries and Museums Act of 1964 places public library services under the Secretary of State for Education as part of the reorganization of the local authority…

This is a study on the operating efficiency of the public library system in Australia. Cost functions have been fitted to library data and the results are interpreted with a view to generating insights into the functioning of the existing library system. An exploratory cost benefit analysis has also been attempted. Activities of libraries have…

Describes programs and services offered by the 20-branch Columbus and Franklin County Public Library System, highlighting budgetary considerations, library administration, effect of technological advancements (i.e., circulation of videotape recorders, automated circulation system), innovative library programs, and contributions made by library…

Presents statistics for construction activities in academic and public libraries for new buildings, additions, and renovations for July 1, 1994, to June 30, 1995, and a six-year cost summary for 1990-95. Determines that library administrators have found that it is more economical to renovate and add on than to start new construction. Also provides…

Argues that recent decisions to outsource library collection development are not isolated incidents but attempts to privatize whole core services and even management of libraries. Examines three misconceptions about the private sector: that it can do it better and cheaper, that accountability to the marketplace is more effective than government,…

Discusses some of the main considerations that relate specifically to the head librarian of a public library as an individual in the role of administrator. These considerations include personal attributes of the head librarian, the internal administration of the library, and external relations with the trustees, local government, and general…

A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…

Findings and recommendations compose the two sections of this summary of A Study of the Organization and Governance of Alabama Library Systems. The findings indicate the need for a central coordinating state library agency with multi-type library concerns that could strengthen the role of other state agencies concerned with library development. In…

Presents an analysis of the Internet Public Library (IPL) from an economic perspective, using the model of the cost-minimizing firm. Highlights include application of the model to the IPL, analysis of revenue and cost in the reference department, analysis of reference statistics, and unit cost of reference service. (AEF)

The Lancaster County (Pennsylvania) public library, which receives many school districts' interlibrary loan requests, experienced a 100% increase in periodical article requests. Working cooperatively, school and public librarians developed a LSCA Title II grant to study magazine usage to make cost-effective decisions about improving timely access…

This study shows how performance measurement can be developed to take advantage of the most advanced computer software and hardware now available. The "Toolbox" study was commissioned by the European Commission (EC) and undertaken by De Montfort University in partnership with Essex County Libraries and the Library and Information…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…