Provides a definition of reference books based on their organizational structure and describes an empirical study which was conducted in three libraries to identify types of book organization and determine their frequency in reference departments and stack collections. The data are analyzed and shown to support the definition. (EM)

The need for library services standards to reflect the growth in cooperation and interdependence among libraries and for accountability and their intended purpose, impact on directional changes, and on services improvement are discussed as well as the implications of their being based on scientific inquiry. Listed are 24 sources. (RBF)

Leadership is an often-misunderstood word, especially in the context of libraries. With multiple definitions for the word "leadership" and vast numbers of leadership styles, it can be difficult to identity what exactly is meant when discussing library leadership. This literature review brings together 10 years of scholarly research on…