Leadership is an often-misunderstood word, especially in the context of libraries. With multiple definitions for the word "leadership" and vast numbers of leadership styles, it can be difficult to identity what exactly is meant when discussing library leadership. This literature review brings together 10 years of scholarly research on…

Over recent years there has been considerable confusion over the use of the term "e-book", and this article examines the variety of definitions used to date while proposing a definitive construct. Beginning by examining the definitions of "book", the paper moves on to consider the essential element of a book--the content, and…

The avant-garde film is defined, its audience and uses are discussed, and a listing of films and film-makers for a basic public library collection is provided. (MBR)

Survey of 56 public reference librarians from New York, Ohio, and Pennsylvania reveals that they perceive reference service as comprising question answering (34 percent); locating information (30 percent); service (17 percent); providing materials (7 percent); aiding readers in library use (4 percent); telephone referral (2 percent); 100 percent…

An historical discussion of three types of film--teaching, information, and entertainment--is presented. The numbers of films in each category, especially the last, which includes the animated, unnarrated, iconographic, underground, and avant-garde, has grown substantially. Libraries have quickly accepted all except the revolutionary philosophies…

Library film services for the hearing-impaired are discussed. Captioned and nonverbal films are defined, and a discussion of changing attitudes that resulted in integrated showing of these films is presented. Pointers on how to integrate, and sources of information on films for the hearing-impaired are also included. (MBR)

Describes a national survey aimed at defining effectiveness for public libraries that asked 7 constituent groups (library managers, staff, trustees, users, friends of the library, local officials, and community leaders) to rate the importance of 61 effectiveness indicators. The complex and multidimensional nature of the results is discussed and…

Aspects of providing such services are described, including (1) published standards; (2) outreach programs to meet specific needs of the deaf, elderly, and disadvantaged; (3) adaptation of equipment to meet special needs of the elderly; and (4) examples of programs integrated into the structure of public libraries of varying size. (MBR)

This training manual was written for student reference assistants to teach them about the Monterey County Free Library (California) and about libraries in general. It introduces library nomenclature (e.g., automated system, interlibrary loan, and MLS), describes requirements of the reference assistant position, and provides information on how to…

What does it mean to be literate in the 21st century? Fifty years ago a high school graduate with some basic reading and writing ability could get a well-paying blue-collar job. Today a person at the same level might have trouble finding good work and may be considered illiterate in some circles. The past half-century has brought us not only…

This paper describes the theoretical design and practical implementation of a set of performance indicators in a public library system in London (England). Bromley Libraries has 15 branch libraries and serves 300,000 people. The need for improved management control by assessing performance and monitoring progress, library restructuring, and…

The purpose of this project was to determine if publishers, by numbering a monographic series, facilitate the acquisition or retrieval of individual monographs. Treatment of monographic series has been erratic for several reasons: (1) changing cataloging codes; (2) inconsistency by the library of Congress in regard to series added entries and…

Provides a definition of reference books based on their organizational structure and describes an empirical study which was conducted in three libraries to identify types of book organization and determine their frequency in reference departments and stack collections. The data are analyzed and shown to support the definition. (EM)

This report reflects the results of an evaluation of the definitions used in the annual Public Library Statistics (PLS) program, a joint federal-state information collection project, and is intended to raise specific issues for discussion among the National Center for Education Statistics (NCES), the Federal State Cooperative System (FSCS), and…

This report reflects the results of an evaluation of the coverage in the annual Public Library Statistics program, a joint federal-state information collection project. It is the first phase of a broader project of the Census Bureau and the National Center for Education Statistics (NCES) to evaluate the overall statistics available from the annual…