Introduction: This paper presents a review of research framed within the concept of social capital and published by library and information science researchers. Method: Ninety-nine papers fitting the criteria of having a specific library and information science orientation were identified from two periodical databases: "Library and…

Using Dervin's (1983) Sense-making methodology related to communication-as-procedure including situation defining strategies, communication tactics, and addressing differences as the theoretical framework, this case study explores the processes of information need, seeking, and use through which English speaking Ethiopian women immigrants to the…

Introduction: Teachers in Finland are demanded to develop students' competencies in information literacy. However, they can meet this demand only by collaborating with public librarians. The aim in this case study was to explore the perspectives of teachers, librarians and students in a problem-based project and to analyse the advantages and…

Children conducting searches using the interfaces of library websites often encounter obstacles due to typographical errors, digital divides, or a failure to grasp keywords. Satisfaction with a given interface may also vary according to the gender of the user, making it a variable in information seeking behavior. Children benefit more from…

The purpose of this study is to understand public library users' health information seeking behaviors and what factors may influence the intention of an individual to use the public library as their health information resource. This study used the Theory of Planned Behavior (TPB) as the theoretical framework, which provided essential motivation…

In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…

Purpose: A digital branch is just like a physical branch except that content is delivered digitally via the web. A digital branch has staff, a collection, a community, and a building. The purpose of this paper is to explore the concept of building individual spaces for different user groups, specifically children, within a digital branch.…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

Wayfinding is the method by which humans orient and navigate in space, and particularly in built environments such as cities and complex buildings, including public libraries. In order to wayfind successfully in the built environment, humans need information provided by wayfinding systems and tools, for instance architectural cues, signs, and…

The effectiveness of simultaneous and delayed video modeling when used by three middle-school students with moderate intellectual disabilities was examined. Alternating between modeling systems, students were taught to use the public library computer to locate specific book call numbers and use the Dewey Decimal Classification System to locate…

Previous studies indicated inadequate health literacy of American adults as one of the biggest challenges for consumer health information services provided in public libraries. Little attention, however, has been paid to public users' health literacy and health information behaviors. In order to bridge the research gap, the study aims to…

The pervasive, personal crisis of intimate partner violence (IPV) demands community information resources in workforce, health care, mental health, public housing, criminal justice, and social service arenas. Although generally underutilized, public libraries have a pivotal role to play as the only public institution specifically structured to…

Multitasking information behaviour is the human ability to handle the demands of multiple information tasks concurrently. When we multitask, we work on two or more tasks and switch between those tasks. Multitasking is the way most of us deal with the complex environment we all live in, and recent studies show that people often engage in…

Designed for use by students, scholars, and other researchers, this resource guide contains 100 entries describing the collections available for use for historical research in many of the archival repositories, federal government offices, historical organizations, museums, and public and private libraries in the Washington, D.C. area. The entries…

Refutes several popular but ill-founded arguments against user education for public library patrons to suggest that the only real issue is the extent of library involvement. This adaptation from a soon-to-be-published book on library user education includes seven references. (RAA)