Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

In this article, the author, a technology consultant for the Northeast Kansas Library System (NEKLS), shares the story of how the Kansas Library on the Web (KLOW) program was created. KLOW's story begins with the initial startup fund finding and the enthusiasm of the six pilot libraries. The middle of the story has to do with building a flexible,…

Activities in 2006 pointed to strategic shifts in library automation. The dynamics of the business environment changed rapidly from a fragmented industry to a highly consolidated one. Though the integrated library system (ILS) continues to represent the largest portion of revenue, products that deal with electronic content and deliver better…

The Douglas County Library System (DCLS) is a rural system in Southern Oregon. It's headquarters library is centrally located in Roseburg. DCLS serves a population of 100,000 with the largest concentration of people within 15 miles from the Pacific ocean. Because the library system supports around 150 machines scattered across 11 sites, it needs a…

Reports on Bill and Melinda Gates's tour of Alabama, the first state to be wired to the Internet by the nonprofit Gates Library Foundation, and the model for connecting 1000 more libraries this year. Mutual appreciation between Alabama librarians and the Gateses resulted. An interview with Bill Gates focuses on challenges libraries face in…

Because North Carolina's telecommunications services have been unable to provide cost-effective, statewide dial-access service to public libraries, the state library has had to identify a suitable alternative for public library network access. This article outlines the state library's efforts to provide access to the Internet and to electronic…

The Northeast Kansas Library System's filtering project started out as a response to the passage of CIPA, the Children's Internet Protection Act, in January 2001. Originally called "onGuard," it was a service that the Northeast Kansas Library System created for its members. When the Supreme Court ruling did uphold the constitutionality…

Internet Access for Florida's Public Libraries was a pilot project that linked six public libraries to the Internet for twelve months between October 1993 and September 1994. The project sought to collect information and identify issues that would help in devising future plans and policies for network development for libraries. The project…

This paper discusses public library services to remote communities in Australia, focusing on New South Wales (NSW). The first section presents background on the public library network in NSW, including statistics, descriptors/characteristics of public libraries, and funding to establish public Internet access. The second section addresses regional…

Describes automation and networking activities among Delaware libraries, including integrated library systems for public libraries, the Delaware Technical and Community College telecommunications network, Delaware Public Library Internet access planning, digital resources, a computer/technology training center, and the Delaware Center for…

Explains the development of library networks in Florida and the role of the state library. Topics include regional multitype library consortia; a statewide bibliographic database; interlibrary loan; Internet access in public libraries; government information, including remote public access; automation projects; telecommunications; and free-nets.…

Includes three reports that describe how Utah's government, libraries, and educational institutions at all levels are becoming more effective through the use of computer and telecommunications technology. Highlights include public library connectivity; public school networks that provide Internet access; and higher education technology and…

The purpose of this study was to obtain descriptive information about the nation's public library connectivity, use, and costs related to the Internet. The study gathered data from a national sample of public libraries from the period between May and July 1997. Unlike the 1994 and 1996 students, the 1997 study drew a new library sample that…

Examines the Ohio Public Library Information Network (OPLIN) which provides access to the state's public library resources; federal, state, and regional information resources; and other electronic information resources. Describes OPLIN's role in Ohio, hardware and services provided, mission, origin, funding, staff training, databases, future plans…

Describes the multilibrary network in Rhode Island which provides electronic access to public information. Highlights include the role of the Department of State Library Services; Internet access issues; a network for elementary and secondary schools that provides access to university and public libraries; a higher education library network; a…