The main goal of this research study was to develop a conceptual model for the design of public library websites for teens (TLWs) that would enable designers and librarians to create library websites that better suit teens' information needs and practices. It bridges a gap in the research literature between user interface design in human-computer…

Proposes a model, based upon a survey of citizen groups in Toledo, Ohio, for the selection of factors to consider before developing library services to increase access of citizen groups to public policy information. The results of the survey are analyzed. Five tables, nine figures, and a bibliography are included. (Author/JL)

Places the cost considerations associated with public library automation in a framework of public finance comfortable to most administrators, discusses the importance of experience with use patterns in the electronic library in opening up new and innovative financing methods, and stresses the role of the library in the information industry. (JL)

Prior research on the information-seeking process, conducted by Kuhlthau in the school library setting, led to the identification of a six-stage model of the search process, describing cognitive and affective symptoms commonly experienced by library users. The present study was designed to determine whether that model is generalizable to other…

Information can play a vital role in assisting inner city residents to cope with major survival problems. The provision of supportive information increases the effectiveness of all types of advocacy. The limited success achieved by recent library outreach programs in the inner city is partially due to the absence of a commitment to advocacy by the…

The director of the Queens Borough Public Library (Jamaica, New York) examines the role of the public library in helping to prevent illiteracy and discusses innovative ways libraries can serve adult readers and learners, using the Queens model as an example. Includes a sidebar by Audrey Gorman "Toward a New Definition of Literacy." (AEF)

Presents a description of PLEXUS, an expert system on gardening designed as a referral tool for public libraries by the University of London. Highlights include determining user characteristics, developing the problem statement, the use of semantic categories, and search strategies that modify the original problem statement using Boolean…

Discusses the goals of public libraries in the 1990s: (1) to provide recreational reading materials, and (2) to provide information. Presents a model that divides library services into community resource centers, which focus on community education based on community needs, and local information centers where information can be accessed…

Discusses academic libraries, digital environments, increasing competition, the relationship between service quality and user satisfaction, and user surveys. Describes the SERVQUAL model that measures service quality and user satisfaction in academic libraries; considers gaps between user expectations and managers' perceptions of user…

Discusses the provision of HIV-AIDS information by public libraries in rural communities through collaboration and networking with social services agencies as well as standard library-based methods of information delivery. Suggests useful materials and provides models and examples for successful program implementation. (JKP)

Describes the Hosseinieh Ershad Public Library, a model library established in Iran after the Islamic Revolution that contains a predominant religious collection. Reviews the library's historical background, current cataloging system, collections and their circulation, services to blind patrons and children, funding and staff. Photographs of the…

Discusses the trend toward increased numbers of off-campus programs and the difficulty of providing adequate library services to off-campus students. Several delivery systems are described and compared, and a system at the University of Wyoming that utilizes bibliographic utilities is presented as model for off-campus library services. (22…

Describes the general situation of information services in rural public libraries in the context of the changing nature of rural America. Highlights include the development of rural communities and libraries; public expectations and information needs; barriers to information access; and examples of successful rural reference services. (Contains 31…

In 1988 a research team at The Ontario Institute for Studies in Education (OISE) completed a study entitled "Developing Partnerships" that documented and analyzed library-based information services for distance education students in Northern Ontario. (The project was funded as part of the Province of Ontario initiative called Contact…

To compete effectively in the world of electronic reference, libraries must offer remote patrons a variety of index, abstract, and full text services, which are easy to access and which answer questions. A marketing alliance between electronic reference vendors and public libraries would ensure access, fair compensation for publishers and authors,…