Provides a definition of the planning process drawing upon models from management science, outlines the steps library administrators should take in developing a planning program, and describes some of the recent planning processes for public libraries, school media centers, academic libraries, and special libraries. A reference list is provided.…

Prior research on the information-seeking process, conducted by Kuhlthau in the school library setting, led to the identification of a six-stage model of the search process, describing cognitive and affective symptoms commonly experienced by library users. The present study was designed to determine whether that model is generalizable to other…

Discussion of the information search process (ISP) from the user's perspective focuses on a model of the ISP derived from longitudinal studies of high school and college students. Cognitive and affective aspects of the ISP are discussed, and their implications for future research are suggested. (31 references) (LRW)