Presentation of a scenario in which a city council imposes fees for public library services without consulting the library director or trustees is followed by three analyses of the situation, and ways in which it should be handled by the library director are suggested. (CLB)

This book examines the ways in which children's librarians can manage their services so collections and programs reach the intended audience. In the introduction to this second edition, the author considers recent changes in demographics, economics, social patterns, media and technology trends, and consequent changing emphases in managing…

Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…

Considers the role of public library trustees in censorship challenges. Topics addressed include the need for clear library policies concerning censorship; informing trustees about First Amendment rights, challenges regarding problem patrons and age restrictions, the trustee as citizen as well as board member, and the board's need for appropriate…

Designed as a comprehensive reference manual for all California trustees, commissioners, regional council members, and system advisory board members interested in learning and understanding their professional public library roles, this manual provides a pro-active approach to library leadership. Following an introduction to and an overview of…

Discusses responses to a 1990 survey of 21 Chief Librarians of medium-sized public libraries in Ontario regarding experiences working with the Library Board. Topics addressed include the powers and role of the board, balance and limits of power, informing the board, working with the municipality, the working relationship, clarifying expectations,…

Following an introduction by Betty J. Turock, nine reports examine key issues in library evaluation: (1) "Output Measures and the Evaluation Process" (Nancy A. Van House) describes measurement as a concept to be understood in the larger context of planning and evaluation; (2) "Adapting Output Measures to Program Evaluation"…

This document provides guidelines on policymaking for public librarians and public library trustees in Vermont. Topics covered include: (1) the importance of policies in bringing order, logic, stability, and continuity to a library's operation; (2) the roles of trustees and librarians in adopting carrying out policies; (3) reasons why policies…

Reports the results of a study of two library systems' differing approaches to staff involvement in library planning. The systems' attempts to prepare staff members, keep them informed, and encourage staff participation are described, and the resulting benefits are contrasted. Suggestions for successful staff involvement are offered. (34…

This manual is designed to give public library trustees basic information on the structure of library service in Michigan, with emphasis on the trustees' major areas of responsibility, in order to help trustees understand and fulfill their obligations. In particular, the "Action Checklist" at the end of each chapter is designed to assist…

This discussion of ways to solve the problem of overdue library materials reviews three pertinent articles from the library literature, several studies of the Oklahoma City Metropolitan Library system, and a 1985 study at a southwestern public library. Attempted solutions are cited, including fines, overdue notices, retrieval methods such as the…

Comprehensive guidance is offered on the organization, procedures, and responsibilities of public library boards. Individual chapters address the following topics: the legal context for public libraries, organizing the library board, the board and the library staff, the public library and its communities, budgeting for service, public relations,…

Prepared for the library and the library board, this policy manual governs the operations of the library and its relationships with other libraries and the community. The library, the board, and the position of City Librarian are established in law by the Eugene city code. The manual opens with a short history of the library and a statement of the…

Discusses the challenges of running a library in a political environment, and offers observations and strategies to aid in public library management. Areas discussed include governance, funding, personnel management, relationships with the press, working with elected officials, and negotiating strategies and skills. (CLB)

This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…