How do afterschool programs view their local public libraries? Are they working with them, and in what ways? These are the questions that the Afterschool Alliance, along with its partners at the Space Science Institute's National Center for Interactive Learning (NCIL) and the American Library Association, wanted to answer. Overall, the goal is to…

Since SC LENDS started operating in June 2009, more public libraries have come on board. All of this on the back end connects to a Mozilla-based staff client that has distributions for Mac OS X and Microsoft Windows, using SSL encryption to keep communications secure and private between remote libraries and the servers hosted at a high-end…

Digital inclusion is the ability of individuals and groups to access and use information and communication technologies. Not all members of a community benefit equally, and some communities have been left out altogether. This paper is a guide for fostering digital inclusion throughout the United States so that everyone can take advantage of…

In June 2003, the University of Arkansas at Little Rock (UALR) and the Central Arkansas Library System (CALS) embarked on a partnership to combine their collections documenting Arkansas history and politics. There is much to be gained by examining relationships where the partners bring special strengths to the table. This paper outlines the…

Very large numbers of students for whom English is not their native language attend public school classrooms in the USA every year. It is estimated that there are currently about 5.3 million English learners in K-12 grades (National Clearinghouse for English Language Acquisition 2011). While teacher preparation programmes are required to prepare…

The public computing center offers an economical and environmentally friendly model for providing additional public computer access when and where it is needed. Though not intended to be a replacement for a full-service branch, the public computing center does offer a budget-friendly option for quickly expanding high-demand services into the…

There have been substantial changes in the labour market over the past few years and survey results indicate 60% of staff will leave public library service over the next decade. While this creates opportunities for library staff, limited training budgets and a focus on compliance and specific library skills training have led to a gap in the formal…

This article describes how and why the Library 101 Project was created and the lessons that the developers learned out of this project. The Library 101 is a project that challenges librarians to revise the paradigm of "basic" library services in order to remain relevant in this technology-driven world. It was developed by Michael Porter,…

The Library of Birmingham (LoB) is a 193 million British pounds project designed to provide a new space for lifelong learning and knowledge growth, a physical and virtual portal for Birmingham's citizens to the wider world. In cooperation with a range of private, public, and third-sector bodies, as well as individual citizens, the library, due to…

The nature of learning in a public library is relevant to what place e-learning and social networking technologies might have there. That a public library aims to provide something for everyone is also important. Alice Springs Public Library (ASPL) is a place of learning; it is also a crowded and composite space. The use ASPL could make of the…

Outreach occurs systemwide at Public Library of Charlotte & Mecklenburg County (PLCMC). All branches are involved in reaching their surrounding neighborhoods and patrons. Under the guidance of the outreach manager, the outreach department provides support for these efforts and also offers focused programming via 12 staff members. The department is…

Public library service is a critical service that must be preserved. Despite a current (FY08) budget cut of $5 million and the threat of reductions of nearly $20 million more in the next budget, the Queens Library has maintained massive and excellent programs of service and incredibly high levels of use by a public that lines up at every one of…

Describes the reference project of the Public Library of Columbus and Franklin County (PLCFC), Ohio, that uses a system of cassette-like tapes accessible by telephone to provide medical and health related information. (JD)

When writing the first edition of "Teen Spaces" in 2002, YA expert Bolan was challenged to find excellent examples. Now, teen spaces abound and interest continues to grow. With a strategic use of web-based technologies--from the author's website to a Flickr account--this new edition showcases success stories as it reaches out to attract a global…

Describes how the Orange County (Florida) Library System separated walk-in and phone-in reference services. Discusses telephone reference services, the Quest Line database, staffing and resources, results, and keys to success. Includes the Quest Line work flow chart. (PEN)