Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

This manual provides information to help libraries in Texas considering an automation project, with special emphasis on smaller libraries. The solutions discussed are microcomputer-based. The manual begins with a discussion of how to prepare for the automation of a library, including planning, approval, collection decisions, policy, and staffing.…

Describes ways that the Denver Public Library's interlibrary loan department has adapted electronic-messaging technology to improve interlibrary loan services. Patron-initiated requesting, via e-mail or OCLC's order option, is discussed; the role of the OPAC is explained; and implementation and staff training is described. (LRW)

Describes a survey of public and academic libraries in Ohio that was conducted to examine the processes used to select and implement integrated library systems. Machine readable records are discussed, the computer environment in libraries is described, and satisfaction with the systems is examined. (eight references) (LRW)