This resource was designed to be used by individuals and groups as an ongoing reflection tool. Inclusion is not a one-size-fits-all concept, nor a complete-and-move-on challenge. The checklist and supporting resources are meant to help individual libraries evaluate current services as well as plan for the future. Ultimately, changes and…

Public libraries throughout the United States are increasingly using technological platforms to provide information resources to students across socioeconomic environments. Advances in technology have affected the way in which we learn with the advent of online learning, e-learning and shared learning experiences that have become ever present in…

Public libraries in Europe have supported lifelong learning for the past 500 years. Since the Lisbon Strategy emphasized the role of lifelong learning in economic policy, public libraries have been repositioning their services to respond to this new context. In some cases, these roles are undertaken with limited legislative or strategic changes…

Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

Describes how the Orange County (Florida) Library System separated walk-in and phone-in reference services. Discusses telephone reference services, the Quest Line database, staffing and resources, results, and keys to success. Includes the Quest Line work flow chart. (PEN)

This article is based on a collaborative evaluation of the implementation of a Libraries and Knowledge Centre (LKC) model in three remote Indigenous communities in the Northern Territory. It outlines the context in which LKC services are being implemented, provides a brief description of the LKC model, and discusses some strengths of the model to…

Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…

With the rise in the number of types of digital media and the time youth spend on these platforms, researchers theorize that interacting with digital media can provide significant motivation for youth to participate, create, and become active learners. The Consortium on Chicago School Research, with funding from the John D. and Catherine T.…

This paper describes the experimental implementation of BIROS (Bibliographical Information Retrieval Online Service) in the Lancashire Public Library. The project is designed to provide information on the potential use of an online service for the general public, with particular regard to professional and technical users; the implications for…

This implementation guide is based on the development and implementation of the Job Search Pilot Project (see CE 024 845), which was designed to provide a program utilizing a public library as a community-based information center. The center is intended to assist low-income or unemployed adults and out-of-school youths to find vocational…

The participant evaluation of an intensive, research-based institute about emergent literacy and public library service for young children demonstrates current "best practice" strengths and weaknesses. Children's librarians indicate which services, attitudes and skills, organizational structures, and resources are being implemented in…

A project was conducted to accomplish the following objectives: (1) to provide a pilot program in the Monroe County (Indiana) Public Library where low-income or unemployed adults can find non-biased, non-stereotyped vocational information, guidance, and referral in the areas of job training, job opportunities, required skills, job descriptions,…

This manual offers guidelines for developing adult programming in Vermont public libraries as a means of bringing many people together to exchange ideas, knowledge, backgrounds, and experiences. Sections cover reasons for providing adult programming; the need for well-chosen and organized book collections; the persons who should be responsible for…

Discusses "The New Planning for Results" manual published by the American Library Association that helps create local standards of public library service, and provides implementation examples based on experiences in Vermont. Highlights include evaluating community needs; service responses to those needs; developing library objectives;…

This videtape is a guide hosted by Judy Woodruff to starting and enhancing a library-based family literacy project. Librarians and literacy providers learn: how to do a needs assessment, how to build a team within the library; how to develop a community coalition; how business partners contribute to family literacy programs; and how to recruit…