Children conducting searches using the interfaces of library websites often encounter obstacles due to typographical errors, digital divides, or a failure to grasp keywords. Satisfaction with a given interface may also vary according to the gender of the user, making it a variable in information seeking behavior. Children benefit more from…

Purpose: The purpose of this paper is to describe the state of development of Polish digital libraries. Design/methodology/approach: The paper describes the establishment of the first digital library in Poland, the creation of the Wielkopolska Digital Library and other regional digital libraries. The organisational and technological solutions used…

In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

The purpose of this term paper clinic workshop was to provide information on options that can be used when students need information for research papers. The workshop is designed for librarians in any type of library who deal with students working on term papers. Three types of term paper clinics are discussed: individual conferences; group…

This report summarizes the proceedings of a conference that brought together 35 librarians, network representatives, and system vendors to exchange information on the training of users of online public access catalogs. Three papers are presented: "Historic Concerns in Library Instruction: Teaching the Card Catalog," by Evan Farber;…

As public and academic librarians rely more heavily on electronic resources to satisfy patrons' information needs, seamless searching across print and electronic holdings gets more and more essential. Enter the integrated library system (ILS)-independent electronic resource management system (ERMS), which promises to integrate, search, and expose…

Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…

Twelve articles published between 1982 and 1984 and cited in "Current Index to Journals in Education" are listed in this bibliography on public service applications of microcomputers in libraries. Topics include provision of free public access to microcomputers (justification, objectives, equipment specifications, uses and software,…

This overview of the current capabilities of subject access in online public catalogs discusses keyword searching versus subject cataloging, users' views of the online catalog, and user-friendly versus user-hostile systems. Existing online catalogs in public and academic libraries are cited as examples. (EJS)

This article features the New York Public Library's (NYPL) recently opened Digital Gallery. Containing more than 275,000 images digitized from primary sources and printed rarities, the Digital Gallery offers unparalleled access to the past for educators and interested visitors alike. Organization and navigation present a challenge with any…

A workshop for high school, public, and college librarians resulted in a list of seven basic information seeking strategies that all high school graduates should be familiar with. The strategies include perspective, familiarity, search strategies, basic library skills, awareness of the variety of information, ability to analyze materials, and…

This packet of materials was developed by the members of a joint task force of librarians from school, public, and college libraries in Ohio as a means of facilitating closer cooperation in defining library instructional goals and activities. It begins with a discussion of the need for such cooperation and suggested roles for classroom teachers…

Briefly describes fundamental problems with library reference service based on the findings of 20 separate studies using unobtrusive tests. An emphasis on quality of service, realistic goals, and effective managerial strategies are identified as possible resolutions of these problems. (CLB)

Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…

This collection of materials for a three-hour instructional program for young people and adults in the effective use of the public library includes an introduction to the program, a teaching guide for the librarian, a packet of materials for students, and a summary of 90 evaluations of the program as it was presented at two area libraries and…