Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…

Four public libraries participated in a two-year investigation of the provision of on line reference services in a public library setting. To evaluate the utility and cost of the service, data were collected about search statistics, usage patterns, costs, and impact on the library. This volume of the report contains the evaluation methodology,…

Because the general alphabetic arrangement of fiction in libraries is of little use to the ordinary reader, whose criteria for selecting books often relates to book content, a multi-dimensional and inexclusive fiction classification scheme was developed as a model for both book description and search strategy. Based on analysis of 160 actual…

This pilot study on the subject access problems of patrons of small to medium size libraries was designed to measure the extent to which users' vocabularies matched the search vocabulary of bibliographic records in the card catalog, and to enhance subject access by develooping a microcomputer system which integrated Library of Congress Subject…

In this research project, subject terms from the Dewey Decimal Classification (DDC) Schedules and Relative Index were incorporated into an online catalog as searcher's tools for subject access, browsing, and display. Four features of the DDC were employed to help searchers browse for and match their own subject terms with the online catalog's…

The DIALIB Project was a 3-year experiment that investigated the potential of the public library as a "linking agent" between the public and the many machine-readable data bases currently accessible via the telephone using online terminals. The study investigated the following questions: (1) Is online search of use to the patrons of a…

This is the final report of the evaluation of the DIALIB project--an investigation of the public library as a linking agent to major scientific, educational, social, and environmental data bases. The report is presented in seven sections and four appendices as follows: Section I provides an introduction to the study and a brief summary of the…

The dilemma is one that most public librarians know well. The interlibrary loan (ILL) service over the past seven years had increased by almost 72 percent--with no end to the upward spiral in sight. Borrowing had increased 23 percent, but lending to other libraries had seen the largest growth: 106 percent. ILL staffing hadn't increased and…