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Peer reviewedRodger, Eleanor Jo – Library Trends, 1989
Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…
Descriptors: Data Analysis, Decision Making, Library Administration, Library Research
Download full textSchlesinger, Aaron – 1997
This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…
Descriptors: Library Administration, Library Personnel, Library Planning, Library Research
