As the nature of public library services expands and transforms, continuing education (CE) for both degreed and non-degreed library staff is critical. An ongoing challenge for the LIS community is to identify the key areas in which to increase professional knowledge and skills. The purpose of this study was to identify what working library staff…

Why is it such a struggle to define and capture measures that convey to decision makers the value of libraries' services and programs to the communities, campuses, corporations, or organizations? To be honest, there are a number of reasons for this struggle--all of which can be addressed and, most importantly, solved. First, one has to face…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

A survey of 104 Florida public library administrators resulted in a 70% response rate to a questionnaire investigating the value of a variety of types of activities associated with professional development. Presented as a poster session, this report indicates that the following professional and continuing education activities were considered the…

Describes a project in which 15 public libraries in the Bay Area Library and Information System undertook simultaneous local planning using the Public Library Development Program planning and role setting process. Areas discussed include planning team workshops and meetings, implementation of the planning process, writing the planning document,…

This practical handbook focuses on interpersonal skills that will increase the effectiveness of recent library school graduates, paraprofessional librarians, and aides who have assumed the role of managing small public or school libraries. It describes numerous techniques that librarians can use to become better leaders and offers specific…

An experimental writing program lasting three years and four months was held in the Chicago Public Library System, for which writers-in-residence, scholars-in- residence, and other program associates presented several series focusing on the city of Chicago. Emphasis during the first year centered on the literary/historical aspect of writing in and…

The Illinois project entitled Measurement and Evaluation of Public Library Services is being conducted by the Library Research Center (LRC) at the University of Illinois. The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries. Two immediate objectives are to test…