Jane Maud Campbell's career demonstrated her commitment and passion for library services with immigrants and minorities as one of the first advocates for multiculturalism in librarianship. She began her career working in the Newark Public Library and soon was employed as the librarian of the Passaic Public Library. She was the first woman employed…

Presented as the keynote address at the Library Research Seminar, University of Maryland, October 7, 2010, this essay identifies and explores three agendas ever appropriate for study, the pursuits of which are especially needed now. They are as follows: to (1) explore the historical dimension of library topics, (2) revive study of the institution…

This paper considers the role of the public library in ameliorating relations between communities, and the appropriateness of a multicultural or assimilationist approach via which to deliver socially inclusive services. Qualitative findings from two inductive studies, each of which focused on different aspects of the capacity of public library…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

Prior to retiring from full-time librarianship to concentrate on readers' advisory (RA) consulting, teaching, and book and media discussions, Ted Balcom, longtime administrator of the Villa Park Public Library (VPPL), Illinois, repeatedly demonstrated a particularly effective approach to shoring up essential library support. Balcom, 1996 winner of…

At the time of writing the original paper my viewpoint was a personal one, one that focussed on the status within the profession of equally qualified librarians based purely on the perceived status conferred by the type of libraries in which they worked. However, it must now be observed that the world in which public librarians operated then was…

What might motivate someone with a natural science degree to forgo the lab and pursue a non-traditional career in librarianship? Are there differences between LIS graduates with and without a science degree that might impact recruitment strategies? An analysis of data from a longitudinal career study, "Workforce Issues in Library and…

Women who promoted library services to children in the United States in the late nineteenth century introduced the systematic use of survey research on library practice to the field of professional librarianship. They created a series of qualitative survey-based reports, the "Reading of the Young" reports, which were presented at ALA conferences…

The study is an evaluation of an employability training programme provided by Inverclyde Libraries in West Central Scotland and the role of information literacy within the training programme. Inverclyde is an area with high unemployment and pockets of multiple deprivation. Modern, applicable skills are also lacking. The findings are based on…

While some professions maintain strong professional boundaries, public librarianship remains a field in which a significant number of those delivering service do not have library degrees. In this article, the author discusses the results of a new hiring practices survey from "Library Journal" ("LJ"). The survey, coupled with…

Managers of public libraries have been presented with a new set of challenges in the day-to-day operations of public libraries. These include their ability to serve as change agents as they manage the use of continuing online distance learning (CODL) for staff. This online tool may provide staff opportunities for on-the-job learning, yet for…

This article presents two recent studies, an AHRC-funded exploration of the role of empathy in community librarianship (Study 1) and an investigation of the role of empathy in service to minority ethnic users (Study 2). Qualitative elements of each methodology are presented, namely a series of focus groups with frontline staff, interviews with…

The job of the contemporary reference librarian has a virtual component unimaginable a generation ago. Today's library professional can obtain an MLS (or equivalent) online with a minimal residency requirement. Not only the degree, but also library sources, and indeed patrons, have become virtual. Both books and periodicals can be consulted by…

The paper reports on a collaborative education model involving library education, faculty and public library practitioners preparing under-represented and culturally diverse individuals for employment as support staff in public libraries. The Urban Library Program (ULP) is an intensive ten month education certificate at the para-professional…

Examines the ways in which some American librarians and others have viewed the progress of American librarianship, 1876 to 1976. (Author)