This article discusses the results of a CASE survey, compiled in April 2009, which was sent to almost 2,800 members who had previously indicated that community relations were part of their professional responsibilities or interests. The survey suggests that the role and practice of community relations in a public institution is somewhat different…

By examining data from interviews with students in the Upward Bound program (a federally sponsored program that provides academic support to students at risk who are preparing for college entrance), this study seeks to strengthen an understanding of the role of trust among urban youth at risk in the educational organizations that serve them. This…

A study examined the question of whether there is a connection between program characteristics and desirable program outcomes (student satisfaction, placement, and job performance ratings). A program evaluation questionnaire, containing over 300 individual items on such program characteristics as teacher certification and experience, instructional…