In education, natural disasters, management of domestic and foreign policies of states, and solutions to problems that arise in organisational institutions constitute a wide range. Crises can be partially eliminated, or their adverse effects can be reduced with appropriate risk management and planning thanks to planned crisis management and effective target-oriented education. The subject of "Crisis Management" has developed worldwide and has increasingly gained importance in teaching the most effective management of the crisis process in political, social and security areas. In this study, the methods, tools and practices regarding crisis management applied in the Syrian crisis, which started in the Middle East in 2010 and grew with the refugee problem in Turkey and all over the world and turned into a hot war with the effect of the Arab Spring, which also brought socio-economic issues and the methods, tools and practices applied in Syria, Turkey's close neighbour located on the southern border, were examined. Inferences and solution suggestions regarding teaching effective crisis management and communication are presented in the study's findings.