The growing demand for language mediation across different domains of public service interpreting (PSI) poses a challenge for policymakers, stakeholders (institutional representatives, clients), and traditional interpreter education institutions. Alongside university-based interpreter education, different training formats have emerged…

Politicians are challenged to increase economic opportunities for citizens with disabilities. Today, the employment of persons with disabilities within the Australian Government is being supported through a RecruitAbility Scheme. With full implementation of the Scheme underway, it is a timely research exercise to critically explore early progress.…

Data from several national research and evaluation projects involving 32 diverse institutions offer insights into what motivates college-faculty involvement in public service and outreach efforts, what faculty find to be obstacles to involvement, and what institutions can do to facilitate involvement. One salient policy supporting faculty…

The following paper is based on my master's degree thesis written as a graduate student at the University of Glasgow from 2014-2015 titled, "Preserving the Social Cohesiveness and Lifelong Educational Mission of Public Libraries in Times of Austerity: Assessing the Potential of the Scottish National Library Strategy through the Capabilities…

Purpose: The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations. Design/methodology/approach: This study is based on reviews of past studies on workplace deviant behaviour. To conduct the literature review, several keywords…

In recent years, visual records have come to be seen as important sources of information in the study of education and its history. However, most of the images used in this way simply provide a glimpse--though admittedly a precise one--of only one moment in the educational process. Graphic verisimilitude is not only to be found in these images; it…

Performance Management clearly illustrates an attempt by the State to control the work of teachers by making them more efficient, more effective and more accountable. This article will critically scrutinise this bureaucratic process and amplify the voices of those being controlled and will highlight first-hand accounts of how teachers employ…

The resource in this support document is a set of small case studies, offering insights into how a range of organisations have gone about adapting their organisational structure and/or culture to enhance their capability. Key elements of each case are presented with a particular emphasis on: (1) the principles that have underpinned each approach…

In the UK, the vocabulary of public services is becoming infused with the prefixes "inter"-, "multi-" and "co-". Public-sector agencies are being encouraged to adopt"'multi"- or "inter-agency" configurations; "workforce reform" seeks to dissolve once-impermeable professional boundaries;…

This descriptive report examines public interest groups formed by women in the United States. In 1978 and 1979 representatives from the Center for the American Woman and Politics attended national and regional meetings of public interest and professional groups whose members work in local, county, and state governments. While there, they observed…

Explores options for delivering on some of the promises of the Great Society, with the intent of inquiring into the possibility of retaining the best of the public sector's goals and combining them with the private sector's system of operating incentives. Also reviews criteria for the existence and operation of a public sector in the face of…

Spirituality has long been associated with public service, but is it a key ingredient? The author argues that it is and that higher education is missing a critical opportunity by not helping students understand the spiritual aspects of serving others. (Contains 12 references.) (GCP)

Draws from self-descriptions of national and community service organizations, and from service-learning history and literature, to reveal and examine underlying metaphors of service. Then describes and develops purposeful metaphors for service, which can be used to clarify service-learning's multiple meanings and facilitate reflective learning.…

Reviewed summative evaluations of public training programs in Canada, focusing on methodology and the future prospects for evaluation in Canada. Findings show that the evaluation of training programs is a complex exercise that requires a careful research strategy, including carefully designed data collection. Future evaluations may need to focus…

Dr. Michael P. Johnson, an associate professor of management science and urban affairs at the H. John Heinz III School of Public Policy and Management at Carnegie Mellon University in Pittsburgh, is taking management science tools and innovative information technology applications to the housing field. Concerned that organizations that develop and…