With the current shortage of school bus drivers in many states, access to education is at risk for the many students who get to and from school by bus. Despite the critical role drivers play, little is known about why they stay in their jobs, and what can be done to keep them. To learn more about school bus driver retention, 301 drivers in 32…

Community interpreters (or public service interpreters) work in a variety of contexts, including health, legal, and governmental service provision. Although the field is characterised by diversity, community interpreters may be unified by the relevant professional code of ethics. Previous studies have shown that case deliberation in educational…

This paper discusses understandings of higher education and the public good in the context of Finland. A lexical-based comparison of public goods terminology reveals that the Finnish translation of public good--"julkishyödyke"--is used in comparatively recent (post-1970s) scholarship, mainly limited to the fields of economics, forestry…

Universities attend to multiple demands, making it challenging to identify their particular academic project, which can be defined as how the university understands its key purposes and develops its organisation and activities in service of such. While the three pillars of higher education -- teaching, research, and service -- are cited as being…

Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…

Public affairs programs have long aimed to advance public service education. First defined as preparing public servants for government employment, public affairs programs have expanded to advancing the public interest and governance across all sectors. While modern public affairs programs have become more expansive in how they define public…

Purpose: Vocational education in Hong Kong suffers from an image problem. Stakeholders often perceive it as a second-best option for those who fail to advance in academic education. In 2016, to promote vocational education, the Hong Kong government launched a publicity campaign and rebranded vocational education and training (VET) as vocational…

This paper explores how alumni of a multi-term public service program understand the connection between the program and their career development. Qualitative data were collected from 393 alumni based on six open-ended survey questions. While career and professional development is not an explicit goal of the program, a thematic analysis suggests…

The audiences of generalist television's newscasts reflect that the viewers' interests and loyalties are constantly changing. Research shows that several elements influence the success of programs and formats, but in this paper, we draw attention to the factors that determine the credibility of newscasts. We also want to know how pluralism is…

This paper will analyze the concept of Public Service Delivery as a Learning Cities in the Local Government Sector. The research has got great potential for Public Service Delivery as a Learning Cities based on the examples of Well-managed local government awards Thailand continuously awarded. The design adopted in the research used quantitative…

Public service internships are an established pedagogical tool in political science. Decades of scholarship on teaching and learning highlight how hands-on practicums can enhance students' substantive learning, professional development, civic values, and multicultural tolerance. Despite the proliferation of research on the student benefits of…

Participation is a key issue in understanding didactic dynamics. On the one hand, youth participatory cultures are described as incorporating gaming, multitasking, transmedia navigation and networking; on the other hand, the pre-digital meaning of participation retains a political value related to individual commitment for the common good and to…

This study aims to explore whether an introductory undergraduate course in Public Administration might be an appropriate educational tool for enhancing public service motivation (PSM) among undergraduate students. A quasi-experimental design involves surveying participants both before and after the intervention (taking an Introduction to Public…

The preponderance of literature associated with school violence illuminates the severity of its manifestation in schools both nationally and internationally. The impact of school violence on students' physical and emotional well-being cannot be understated as this is commensurate with student academic achievement. The South African Government's…

This article analyzes a Participatory Action Research (PAR) Project focused on improving public safety and community lighting in one Latinx immigrant community in California as a case example to better understand the possibilities for university-community-government partnerships. The article explores residents' motivations for their sustained…