This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy…

Formal and informal education is increasingly pursued by all ages through the Internet, television, and public cultural programs. Museums, libraries, and public television stations, as significant sources of public information, should be especially cognizant of and responsive to societal changes. By their very nature, these three types of…

This hearing focused on S. 2195, the National Public Telecommunications Infrastructure Act of 1994, which would guarantee that noncommercial and public interest groups would have a place reserved on the information superhighway for the provision of free educational, informational, cultural, civic, or charitable services to the public. It was noted…

If museums and libraries are to compete for both public and private funds in an accountability-driven environment, they must develop evaluation practices that provide the most compelling picture of the impact of their services. The two essays in this document present clear arguments for the adoption of a specific approach to evaluation known as…

An explicit, nondiscriminatory code of conduct that is based on due process standards, and the enforcement of relevant laws can constitutionally address offensive behavior problems in libraries. (AEF)

Major considerations for efficient resource use in organizing and providing rural service systems include analysis of the supply and demand conditions for services in a dynamic rural economy, projection of economic factors influencing supply and demand conditions for rural services, and physical planning for rural services to meet efficiently the…

Discusses universal service policies in the European Union. Topics include information access; the demise of the public service model; the effects of competition on universal service; financing; national implementation of member states; programs for schools and libraries; and pertinent Web sites on European universal service policy. (LRW)