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Direct linkMoffett, Paul; Weare, William H., Jr. – portal: Libraries and the Academy, 2022
To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…
Descriptors: Academic Libraries, User Satisfaction (Information), Library Services, Institutional Mission
Sharp, Cathy; Thomas, Joette; Brown, Ruth – Action Learning: Research and Practice, 2022
This account explores the experience of an action inquiry approach to develop a coaching culture within a public service organisation. We position action inquiry as a fresh interpretation of action learning that draws on a variety of roots and traditions and focuses on the nurturing of the collective capacity to lead through everyday interactions.…
Descriptors: Action Research, Inquiry, Coaching (Performance), Organizational Culture
Mellifont, Damian – Australian Journal of Career Development, 2018
Politicians are challenged to increase economic opportunities for citizens with disabilities. Today, the employment of persons with disabilities within the Australian Government is being supported through a RecruitAbility Scheme. With full implementation of the Scheme underway, it is a timely research exercise to critically explore early progress.…
Descriptors: Affirmative Action, Program Evaluation, Foreign Countries, Public Service
Al-Bulushi, Yaqoob Dur Mohammed – ProQuest LLC, 2017
The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…
Descriptors: Foreign Countries, Leadership Role, Public Service, Qualitative Research
Cai, Yuzhuo; Kivisto, Jussi – Journal of Studies in International Education, 2013
Recent Finnish policies have encouraged Finnish higher education institutions to develop a market-oriented approach to international higher education by implementing fee-based educational programmes for students from outside the European Union (EU) and the European Economic Area (EEA). From the Finnish government's perspective, higher education is…
Descriptors: Higher Education, Foreign Countries, Public Service, Tuition
Crew, Robert E., Jr. – PS: Political Science and Politics, 2011
During my 45 years as an academic, I have followed the admonition sometimes attributed to the legendary Jedi warrior Obi-Wan Kenobe that political scientists should "use [their] power for good and not for evil." In this spirit, I have devoted substantial portions of my career to public service by providing strategic advice and campaign management…
Descriptors: Political Science, Elections, Public Service, Political Issues
Download full textBlanchard, Lynn W.; Strauss, Ronald P.; Webb, Lucille – Journal of Higher Education Outreach and Engagement, 2012
The University of North Carolina at Chapel Hill undertook faculty development activities to increase awareness of community-engaged scholarship through campus dialogue and by assisting faculty members in acquiring skills for community-engaged scholarship. This article presents a case report describing activities and their impact. The activities…
Descriptors: Faculty Development, College Faculty, Program Implementation, Scholarship
Collins, Ray; And Others – 1996
This preliminary guide is designed to help AmeriCorps and other national service programs plan and deliver effective early childhood services. The guide can also be used in community-based planning to incorporate national service organizations in early childhood program initiatives. Following an overview of the roles that AmeriCorps and other…
Descriptors: Community Programs, Early Childhood Education, National Programs, Program Implementation
Zlotkowski, Edward – New Directions for Higher Education, 2001
Discusses steps a liberal arts college should take if it wishes to develop an academically and socially effective service-learning program: revisit the college's mission, assemble resources, connect service learning to similar concerns, form a plan for faculty development, and reward faculty who use service learning. (EV)
Descriptors: College Instruction, Higher Education, Liberal Arts, Program Development
General Accounting Office, Washington, DC. Health, Education, and Human Services Div. – 1996
AmeriCorps is the largest national and community service program since the Civilian Conservation Corps of the 1930s. Data from meeting with officials of AmeriCorps*USA; examination of grant files for all grantees' programs; review of Corporation program policies, guidance, and plans; random sampling of programs; and site visits to seven…
Descriptors: Community Programs, Educational Finance, Federal Programs, Program Costs
Congress of the U.S., Washington, DC. Senate Special Committee on Aging. – 1988
The Domestic Volunteer Service Act of 1973 authorizes ACTION, an independent agency, to administer six volunteer programs including the three components under Title II, the Older Americans Volunteer Program (OAVP). The programs under OAVP--the Foster Grandparent Program (FGP), the Retired Senior Volunteer Program (RSVP), and the Senior Companion…
Descriptors: Community Programs, Federal Legislation, Federal Programs, Grandparents
General Accounting Office, Washington, DC. Health, Education, and Human Services Div. – 1995
A study examined the amount of public and private resources currently being used to support the Corporation for National and Community Services' AmeriCorps*USA program. Information was collected through meetings with corporation officials; examination of legislation establishing the Corporation and national service programs; review of corporation…
Descriptors: Adult Education, Federal Aid, Federal Legislation, Financial Support
Peer reviewedRaybuck, Jodi – New England Journal of Public Policy, 1994
Describes the current interest and activity in community service and the undergraduate educational experience. Argues that recognition by faculty, administrators, and agency officials is necessary to ensure that community service projects successfully combine service with learning. Offers recommendations for implementing a program that cultivates…
Descriptors: Citizenship Education, Learning Activities, Learning Experience, Postsecondary Education
Green, Daniel G. – Educational Leadership, 2006
Searching for ways to help students feel more connected to one another and to the school community as a whole, a junior high school implemented the social house approach. Social houses divide students into multiple social units, rather than into separate academic entities. Each unit has its own identity and theme.The different groups mix during…
Descriptors: House Plan, Junior High Schools, Junior High School Students, Student School Relationship
Congress of the U.S., Washington, DC. Senate Committee on Labor and Human Resources. – 1987
This document contains testimony and written statements on a proposal to amend the Older Americans Act of 1965 to authorize grants to states for demonstration projects that provide services to older persons in return for their service as volunteers. Persons testifying included representatives of the Reagan Administration, voluntary nonprofit…
Descriptors: Community Programs, Demonstration Programs, Federal Programs, Federal State Relationship
