In 2008 the Organisation for Economic Co-operation and Development presented system leadership (leadership beyond a single institution) as more effective than traditional approaches to public services delivery in responding to the external drivers of globalisation, new technologies and increasing societal complexity. This paper reports the…

"Engagement and Employability" examines the central role student affairs plays in helping students gain and articulate career skills through cocurricular experiences. It focuses on the top skills employers seek when hiring recent college graduates. This comprehensive publication provides a discussion and numerous examples of how to…

Long-term demographic trends, combined with low productivity and pressure on public finances have set in place the preconditions for a major revolution in public services. Governments face new demands including for security which will lead to more centralization, but social and environmental services for a more complex society call for greater…

Many scholars have suggested that public service motivation (PSM) is a defining characteristic of public and non-profit employees. However, interest and motivation alone are not the sole determinates of success in any organization. Employees must also possess the knowledge and skills that will help them accomplish the difficult tasks that arise in…

The following paper is based on my master's degree thesis written as a graduate student at the University of Glasgow from 2014-2015 titled, "Preserving the Social Cohesiveness and Lifelong Educational Mission of Public Libraries in Times of Austerity: Assessing the Potential of the Scottish National Library Strategy through the Capabilities…

The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…

This article examines the emergence of "digital governance" in public education in England. Drawing on and combining concepts from software studies, policy and political studies, it identifies some specific approaches to digital governance facilitated by network-based communications and database-driven information processing software…

Therapy dogs are trained and socialized to provide comfort to individuals who are ill or experiencing stress. The following article explores therapy dog outreach programs in academic libraries by describing a successful venture at McGill University Library. Background, planning advice, assessment results, and recommendations are presented with an…

The "National Strategy for Higher Education to 2030" in the Republic of Ireland (universally known as the Hunt Report) represents the latest and most assertive attempt by the Irish state to re-construct higher education in accordance with economic utilitarian objectives. This paper sets out to analyse the historical context, key themes…

Objective: To examine how parents' beliefs about beverage attributes and exposure to sugar-sweetened beverage (SSB) advertising are associated with parents' and their children's SSB consumption. Design: Cross-sectional representative telephone survey of Philadelphia parents in households with children between the ages of 3 and 16 years.…

This article outlines how Master of Public Administration (MPA) and Doctor of Public Administration (DPA) programs from one university in the United States approach the integration of theory, research, and practice. The article reviews the historic missions of US public administration programs that focus on the development of public service…

The library science job market is competitive, and library and information science (LIS) students and new graduates often have questions and concerns about how to engage in a successful job hunt. Based on research with employers and interactions with students and alumni, the author offers advice for job-seekers looking for public services…

This study examines the transformative experiences of a group of academic coaches who participated in the Target New Transitions (TNT) program during the 2014-2015 academic year. The TNT program trains undergraduate students, through professional development workshops and reflective exercises, to serve as year-round academic coaches for first-year…

England's Further Education (FE) sector is in permanent flux with policy interpretations and translations taking place at multiple levels within increasingly large and complex multi-site organisations. Devolved responsibility gives managers considerable influence in policy enactment processes which can lead to within-college tensions between…

This study sought to expand Greenleaf's (1970) "feeling that one wants to serve" to examine public service motivation and professional commitment in an education context. The participants of this study were graduate education students enrolled in three East Coast universities. The sample was stratified into three groups based on their…