Describes the role of the Health Facility Surveyor, a relatively new member of the public health team. Included in the job qualifications is background in the health profession and/or administration, plus basic investigative skills. (MLB)

Future public managers should be proactive by creating management processes before problems arise. Planning prevents reactive or crisis managing. Future managers should also be prepared to meet dilemmas and paradoxes such as centralization versus decentralization of decision-making and work processes, politics versus administration dichotomy, and…