This paper discusses a systematic four-step program for eliminating ineffective communication habits and replacing them with more effective new communication behaviors. This program has been used successfully to teach a variety of different communication skills including public speaking skills, small group interaction skills, and interpersonal…

Using a computerized content analysis, the authors demonstrate changes in speech behaviors of prison inmates. They conclude that two to four hours of public speaking training can have only limited effect on students who live in a culture in which "prison speech" is the expected and rewarded form of behavior. (PD)