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A Century of Retail Work Training: Changes in Employers' Instructional Video Modelling of Cashier Work in Service Encounters
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Arkenback, Charlotte; Lundin, Mona – Journal of Workplace Learning, 2023
Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…
Descriptors: Retailing, Salesmanship, Job Skills, Workplace Learning
To Do a Good Job of Purchasing You Have To Do a Selling Job, Too
Walters, Richard – Coll Univ Bus, 1970
Developing a strong rapport with salesmen is the purchasing director's best procurement strategy. (Editor)
Descriptors: Equipment Standards, Merchandising, Personality, Purchasing
Turning on Turnover in Your Store.
Perry, Michael J. – College Store Journal, 1981
Improvement of turnover (the rate of merchandise activity in a store) can mean more sales and more profits for college stores. Some ways to improve merchandise turnover include improved store layout, merchandise mix, and purchasing techniques. (MLW)
Descriptors: College Stores, Higher Education, Merchandising, Purchasing
Apparel Marketing. [Student Manual] and Answer Book/Teacher's Guide.
Gaskill, Melissa Lynn – 1991
This document on apparel marketing contains both a student's manual and an answer book/teacher's guide. The student's manual contains the following 16 assignments: (1) introduction to fashion and fashion merchandising; (2) current fashion; (3) careers in fashion; (4) buying; (5) retailing; (6) merchandise basics; (7) merchandise--promotion and…
Descriptors: Assignments, Competency Based Education, Distributive Education, Facility Inventory
How To Set Up Your Own Small Business. Volumes I-II and Overhead Transparencies.
Fallek, Max – 1988
This two-volume textbook and collection of overhead transparency masters is intended for use in a course in setting up a small business. The following topics are covered in the first volume: getting off to a good start, doing market research, forecasting sales, financing a small business, understanding the different legal needs of different types…
Descriptors: Accounting, Advertising, Bookkeeping, Business Administration
How To Set Up Your Own Small Business. Study Guide.
American Inst. of Small Business, Minneapolis, MN. – 1988
This study guide is intended for use with the separately available entrepreneurship education text "How To Set Up Your Own Business." The guide includes student exercises that have been designed to accompany chapters dealing with the following topics: determining whether or not to set up a small business, doing market research, forecasting sales,…
Descriptors: Accounting, Advertising, Bookkeeping, Business Administration
How To Set Up Your Own Small Business. Study Guide Keyed.
American Inst. of Small Business, Minneapolis, MN. – 1988
This study guide, which includes the answers to student exercises included in it, is intended for use with the separately available entrepreneurship education text "How To Set Up Your Own Business." The guide includes student exercises and answers that have been designed to accompany chapters dealing with the following topics: deciding whether or…
Descriptors: Accounting, Advertising, Bookkeeping, Business Administration