The tools and techniques utilized in the technical communications profession are constantly improving and changing. Information Technology (IT) organizations devote the necessary resources to equip and train engineering, marketing, and sales teams, but often fail to do so for technical documentation teams. Many IT organizations tend to view…

When the author became a professor with interests in literature, composition, technical communication, speech, and rhetoric, he little anticipated the extent to which book collecting could affect research and teaching, but his finds increasingly enlightened him. As he gravitated toward composition, technical communication, speech, and rhetoric in…

Addresses position of printed documentation in computing as it exists for use by university community. Highlights include criticisms of computer manuals, the discerning reader, form and content, trends in system design, features of good manuals, and three principles to follow when considering use or purchase of computer system. (11 references)…

Offers suggestions for librarians with minimal knowledge of library system applications faced with the task of writing technical specifications for various phases of online catalog procurement and implementation. The discussion covers the preparation of technical specifications and the formulation of requirements to be included in a library's…

Several online vendors address the issue of RFPs (requests for proposals) for library systems, discussing the documents' style, technical standards, library expectations, liabilities associated with using this procedure, factors in the decision to bid, and the need for a standardized document and national clearinghouse. (CLB)

Describes use of RFPs (requests for proposals) to specify requirements for automated library systems and presents advice on when to use RFPs, how to construct the statements, and how to present library needs and priorities so that maximum success in choosing a vendor and system are achieved. (Author/CLB)

Several consultants address the development and use of RFPs (requests for proposals) in the library automation procurement process, including the cost of developing a request; the need to concentrate on overall goals, not just the document; and the usefulness of the request as one step in a broader planning process. (CLB)