ERIC Number: EJ1437030
Record Type: Journal
Publication Date: 2024-Jun
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2255-7547
EISSN: EISSN-2255-7547
Available Date: N/A
The Influence of Ecolinguistic Discourse on Shaping the Product Relationship Management
Zahra Sadat Roozafzai
Discourse and Communication for Sustainable Education, v15 n1 p127-138 2024
Ecolinguistic studies deal with the socio-ecological contexts, actors and factors involved in producing, perceiving, and practicing a language. Being supported by immense scholarship about the power of language in shaping the receivers' mind, culture, and lifestyles, including shopping, a shift toward sustainability can start by employing ecological linguistics in marketing communications to attain both profitabilities which is the end goal of marketing, and sustainability which is the ultimate condition of survival and living. Therefore, the present study addresses the question of what ecolinguistic discourse strategies can be proposed for developing marketing and product development contents in Product Relationship Management (PRM). To answer the question, a mixed method including an experiment, and a questionnaire survey was employed, to investigate the effectiveness of using a chosen rhetorical device in ads about preserving natural resources and re-commerce for selling selected products in retail businesses. Re-commerce is short for "reverse commerce," referring to the practice of selling previously owned or used products through online or physical marketplaces. In the experiment employed in the present study, an ecological ad containing the rhetorical question was given to the experimental group, and a purely commercial ad about the same customer good for the control group. The results gathered from 80 potential customers (participants) showed that using the rhetorical questions had a significant and distinctive effect on the purchase intention of the participants.
Descriptors: Ecology, Linguistics, Marketing, Sustainability, Discourse Analysis, Language Usage, Material Development, Rhetoric, Communication Strategies, Purchasing, Communication (Thought Transfer)
Sciendo, a company of De Gruyter Poland. 32 Zuga Street, 01-811 Warsaw, Poland. Tel: +48-22-701-5015; e-mail: info@sciendo.com; Web site: https://www.sciendo.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A