The Scholarship of Teaching and Learning (SoTL) has been described as the fastest growing academic development movement in higher education. As this field of inquiry matures, there is a need to understand how SoTL research is conducted. The purpose of our study was to inform this debate by investigating research approaches used in SoTL…

This study measured the information gathering behaviors of high school students who had taken engineering design courses as they solved a design problem. The authors investigated what types of information students accessed, its quality, when it was accessed during the students' process, and if it impacted their thinking during the activity.…

This study explored the contribution of peer-assisted learning (PAL) in the development of evaluative judgement capacity; the ability to understand work quality and apply those standards to appraising performance. The study employed a mixed methods approach, collecting self-reported survey data, observations of, and reflective interviews with, the…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Illustrates how a qualitative approach was used to study the complex and poorly defined concept of information resources management. Explains the general approach to data collection, its advantages and limitations, and the process used to analyze the data. Presents results, along with lessons learned through using method. (Author/AEF)

This manual, which is intended for vocational education and training (VET) providers, does the following: explains fundamental market research concepts; highlights situations where market research can help VET providers with their planning and policy development; and illustrates the uses of market research in VET institutions. The following topics…

Discusses the use of computers in qualitative research, including sources of information; collaboration; electronic discussion groups; Web sites; Internet search engines; electronic sources of data; data collection; communicating research results; desktop publishing; hypermedia and multimedia documents; electronic publishing; holistic and…