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Dennis, Bradford W.; Bower, Tim – portal: Libraries and the Academy, 2008
In order to get the most from LibQUAL+[TM] qualitative data, libraries must organize and classify the comments of their patrons. The challenge is to do this effectively and efficiently. This article illustrates how researchers at Western Michigan University Libraries utilized ATLAS.ti 5.0 to organize, classify, and consolidate the LibQUAL+[TM]…
Descriptors: Content Analysis, Surveys, Academic Libraries, Computer Software
Gottlieb, Amy Sue – ProQuest LLC, 2009
The importance and use of data and information to make sound programmatic decisions are receiving increased attention as state and federal funding for public health programs grows tighter and as demands for accountability continue. This dissertation provides insight into fundamental questions regarding the utilization of a Web-based reporting…
Descriptors: Knowledge Management, Public Health, Smoking, Prevention