This article presents a qualitative evaluation methodology of academic departments for library organizational learning and library enhancement planning. This evaluation used campus units' academic program review reports as a data source and employed collaborative content analysis by library liaisons to extract departmental strengths, weaknesses,…

Examines the basic tenets of qualitative, or naturalistic, research methods in terms of their grounding in social science and their value to library and information science research. Topics discussed include the research problems; data collection, including interviews; data analysis, including content analysis; theory development; and ensuring…