Purpose: ChatGPT, a cutting-edge language model, stands as an unparalleled, unmatched conversational ally, showcasing novel versatility and intelligence in its responses. This research delves into the incorporation of ChatGPT, a powerful generative AI tool, into professional communication. This study utilizes the information system success model…

Multiple contemporary theories emphasize the quantity and quality of child vocalizations for promoting spoken language acquisition. Yet, empirical evidence for facilitating vocal development is strikingly lacking including for children with autism spectrum disorder (ASD) who have difficulty developing language. We evaluate use of contingent…

This research article establishes the relationship between key performance indicators and the academic and research quality performance and assessment and quality assurance of any large multidisciplinary academic and research institution or university. The indicators in terms of qualitative and quantitative are being proposed below and are…

Higher Education Institutions (HEIs) play a crucial role in human capacity building and knowledge creation regardless of countries, which significantly contribute to the development of a peaceful, stable, independent, and self-sustaining society. Consequently, stakeholders in higher education have advocated for the establishment of Quality…

The literature shows that the question of how to integrate quality assurance into higher education institutions is associated with several obstacles including non-support from university actors. This study explored the university actors' response to the recently implemented external quality assurance and accreditation regime for higher education…

Emergency response services are critical to public safety, with 9-1-1 call-takers playing a key role in ensuring timely and effective emergency operations. To ensure call-taking performance consistency, quality assurance is implemented to evaluate and refine call-takers' skillsets. However, traditional human-led evaluations struggle with high call…

In June 2024, His Majesty's Chief Inspector of Education announced a national thematic inspection of local authorities in Scotland. The focus of this thematic inspection was how local authorities support schools to improve. This inspection provides a timely opportunity to reflect on strengths, challenges, and opportunities for ensuring…

This paper explores the definition of value in healthcare and discusses the main challenges and opportunities in hospital operations management through semi-structured interviews. The participants included seven professionals working in hospitals and two experts with research experience on the theme. On average, they had ten years of experience in…

This study explores student perceptions of learning to code by evaluating AI-generated Python code. In an experimental exercise given to students in an introductory Python course at a business university, students wrote their own solutions to a Python program and then compared their solutions with AI-generated code. They evaluated both solutions…

Purpose: This study aims to assess the readiness of Islamic Higher Education Institutions (IHEIs) to enter the third wave of education or future quality assurance. Design/methodology/approach: This study used a descriptive quantitative method with observation, documentation, a questionnaire and an interactive model. The sample population included…

Learning analytics (LA) provides insight into student performance and progress, allowing for targeted interventions and support to improve the student learning experience. Uses of LA are diverse, including measuring student engagement, retention, progression, student well-being and curriculum development. This article provides perspectives on the…

This bibliometric analysis explores the rapidly growing field of open education, offering insight into its nature and the wide range of academic topics it covers. This study applies co-citation and co-word analyses approach to critically review 402 publications from the Web of Science database. The aim is to identify emerging topics, seminal…

This paper critically examines the impact of neoliberalism on Quality Assurance (QA) in Higher Education (HE), employing an integrated approach that combines Foucauldian deconstruction and Freirean reconstruction. It explores the pervasive issues of accountability, standardization, and control that have increasingly dominated the field,…

Accountability in higher education has become a critical issue as higher education institutions face scrutiny over student outcomes, financial transparency, and the value of a college degree. As the cost of tuition is on the rise and student debt growing, the concerns on equitability and the concerns of student engagement have left many in the…

Higher education institutions are increasingly seeking ways to leverage the available educational data to make program and course quality improvements. The development of automated curriculum analytics can play a substantial role in this effort by bringing novel and timely insights into course and program quality. However, the adoption of…