Purpose: This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well as the research development on AACSB in the past decade. Design/methodology/approach: This study used a systematic literature review following Petticrew and…

This article explores the perceptions of 3164 students and 727 teachers about the quality of online higher education in Chile. The aim is to analyse the results collected through two questionnaires on the perspectives of educational quality. A statistical analysis was conducted to compare groups, and significant differences were identified. The…

Over the past 30 years, quality assurance in higher education has rapidly developed on a global scale and become a widely studied research topic. However, a good deal of the research on this issue has been subject to an instrumental bias. The attention given to the technical features and expected results of quality assurance has overshadowed the…

Contribution: A competency assessment framework that enables learning analytics for course monitoring and continuous improvement. Our work fills the gap in systematic methods for competency assessment in higher education. Background: Many institutions are shifting toward competency-based education (CBE), thus encouraging their educators to start…

Purpose: Little is known about the impact external Viva examiners coming from the international community of scholars have on the quality of PhD research. This study aims to argue that the encounter between local and international examiners (IEs) is subject to various complexities, raising doubts about whether IEs' participation and approval of…

Purpose: This study aims to review processes of accreditation for Chilean Universities. Along with cataloguing evolutionary milestones, the study analyses effects at the institutional and program levels. Design/methodology/approach: The study adopts a meta-evaluative approach and is based on secondary information sources, including both…

Purpose: The purpose of this study is to analyze the relationship between quality assurance, the traditional "a priori" approach, and a more recently developed empirical classification of universities, as a means of assessing whether the different classification systems fulfill their original purpose. The study analyzes Chilean…

In this paper we analyse what standardization is and what it, with special reference to its application in education. For this we also show that standardization is a device of prevailing neoliberal policies. Such policies, contrary to established rhetoric, do not diminish the role of the state and administrations, but rather increase it, by…

Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…

Purpose: This paper aims to identify any relation between the strategies defined in Chilean higher education institutions strategic planning and the compliance with both national accreditation criteria and the dimensions of an integrated internationalization approach, allowing to determine if standards and funding policies shape…

This article offers a new approach to quality, focusing on the dimensions that gather around it. The mismatched goals of controlling and improving higher education continue to trouble the conceptual clarity of accountability. Quality in higher education emerges as something agreed upon (to varying efficacy) through accountability measures, rather…

This study reviews the performance of the Improvement of Quality and Equity in Higher Education programme (MECESUP). MECESUP was executed in three stages between 1999 and 2016 by Chile's Ministry of Education and its directly state-subsidised university sector, with World Bank financing and advisory. The account explores achievements and failures…

In the last six years, Chile has carried out major reforms in school climate policy. However, these reforms are tied to two different realities that conflict with each other: a formative reality, which promotes a school climate of local decision-making and the improvement of school performance; and a punitive reality, which prioritizes improvement…

This study analyses the contemporary work and potential contribution of university supervisors supporting preservice teachers' during their practicum experiences in initial English language teacher preparation. The study draws on a complex data derived from surveys, interviews, and observations of university supervisors working in a diverse array…

The idea of a "hyper-surveillance" state that devolves school management to the private sector and local governments, but, at the same time, evaluates, inspects, and sanctions schools in the name of "educational quality and equality," has been advocated by diverse sectors, right and center-left, conservative and liberal,…