Since seamless learning (SL) is still a rather unknown concept in higher education many educators classify it under the same categories as mobile, blended, online or hybrid learning. The purpose of this study is firstly to clarify the historical evolvement of the seamless learning concept over the past decades and, to position the seamless…

It is broadly acknowledged that, for quality management to be effective, it needs to be viewed and implemented as a dynamic and active process by people in an organisation, specifically its leaders. This study aimed to determine the level of leaders' commitment with regard to their perceptions and attitudes concerning quality management of…

The manufacturing sector is facing an increase in product recall which damages the brand images and customer goodwill. The main purpose of this research was to explore the direct, indirect and total effects of quality management factors toward management of the cost of poor quality in the South African manufacturing sector. The study proposed the…

Doctoral education in South Africa is at crossroads between the transformation agenda of higher education and the production of knowledge, whereas policy imperatives to produce more doctorates may come at the expense of quality. This article examines how universities assure the quality of doctoral education in Education at the point of access, its…

Training needs analysis assists in identifying the kind of training that an individual employee needs and ensures that the training addresses any existing problems. The South African Department of Basic Education has made different provision for professional development of Foundation Phase teachers. One of them is the support that should be…

Purpose: The aim of quality assessment is to support the development of learners' competencies as required in 21st century economies. This paper aims to analyse the role and understanding of heads of department (HoDs) regarding quality assessment and the moderation of school-based assessment (SBA) tasks in tourism, which is a subject in the…

In higher education, international research collaboration functions as a visible mechanism of cooperation and competition, serving as a proxy for quality and academic excellence. Open universities use revolutionary education models but are not often associated with quality or academic excellence. To investigate the impact of international research…

The aim of the study reported on here was to evaluate the roles of supervisors in the implementation of the Integrated Quality Management System (IQMS) in South African schools. The supervisors are the School Management Teams (SMTs), namely principals, deputy principals, or heads of department (HoD), circuit managers, and district coordinators. We…

This bibliometric study investigates the evolution and trends in quality assurance in distance higher education (QADHE) through a comprehensive analysis of Scopus-indexed publications spanning from 1993 to 2024. The research aims to address several critical aspects, including publication trends, international collaboration networks, influential…

As evident in scholarly literature, universities worldwide embrace Sustainable Development Goals initiated by United Nations. Yet, regardless institutions' commitment, many countries, especially developing ones, struggle to effectively implement sustainability-oriented principles and practices in higher education. To that end, this paper, based on…

Purpose: Little is known about the impact external Viva examiners coming from the international community of scholars have on the quality of PhD research. This study aims to argue that the encounter between local and international examiners (IEs) is subject to various complexities, raising doubts about whether IEs' participation and approval of…

Open Educational Resources (OER) in higher education cannot be put into practice without considering institutional contexts, which differ not only globally but also within the same country. Each institutional context provides educators with opportunities or limitations where Open Educational Practices (OEP) and OER for teaching and learning are…

Over the past few years, we have witnessed immense advancements of technology which challenge conventional teaching methodologies. This paper analyses an open and distance learning university from two culturally distinct continents --Africa and Asia-- through an international staff exchange program that was attended over a two-week period. This…

This paper reports on the findings of a study which sought to investigate the impact and efficacy of technology-based counseling offered by the University of South Africa (Unisa), an Open and Distance Learning (ODL) institution. The study focused specifically on student perceptions of the services they had received from professionals based in the…

Peer-assisted learning (PAL) has numerous benefits in medical curricula. In the extended curriculum programme (ECP) at a university in South Africa, remedial interventions, such as same year/level PAL, were implemented to improve academic success. This article focuses on the measures to ensure the quality of PAL as an intervention for the academic…