Consensus moderation, where collaboration and discussion take place to reach an agreement on mark allocation, is a frequently used approach to quality assurance in higher education. This study explored expert academics' perceptions of consensus moderation through 12 semi-structured open-ended interviews. Data were analysed using thematic analysis…

This systematic review aims to explore how student partnership is enacted in higher education assessment using community of practice and liminality of student roles as the conceptual framework. Forty-three empirical studies were selected, and extracted data were synthesised using thematic analysis. The results show that student partnership occurs…

"Viva voce" or oral examinations are an intrinsic part of the examination of many doctoral theses. There is some ambiguity about their purpose; however, they are generally perceived to be an opportunity for the candidate to respond to the examiners' comments and questions. They also allow examiners to assure themselves of the candidate's…

Many documents are produced in evaluation processes; documentation of student evaluation can therefore be time-consuming. Nevertheless, we have little knowledge about how these documents are used. This paper is based upon analysis of documents that direct and report on internal student evaluation practice at a Norwegian university. Interviews with…

The closed-door PhD and doctoral viva voce--the approach adopted in the United Kingdom--is esteemed by some as being a valuable academic tradition. However, an increasing body of literature and research has raised concerns about the quality, transparency, reliability and validity of this viva format. This systematic literature review aims to…

As higher education quality assurance in many countries in Europe has become a mature activity, some agencies carrying out external quality assurance are developing beyond their core tasks and missions. The current study identifies new tasks taken up within quality assurance agencies and analyses the drivers behind such development. Based on an…

The quality assurance 'regime' that spans the higher education sector internationally is underpinned by a number of unchallenged assumptions. Nowhere is this more apparent than within the external examiner system in the UK, an instrument for the professional self-regulation of higher education. One such assumption is that external examiners are…

Consensus moderation, where collaboration and discussion take place to reach an agreement on mark allocation, is a frequently used approach to quality assurance in higher education. Unit coordinators play a vital role in facilitating consensus moderation, yet limited research has focused on their role in moderation practices. This study explored…

Despite the strong criticisms, mass student surveys play an important role in the quality assurance process of national higher education systems. While some national higher education systems have a long history of using student surveys to inform teaching and course quality improvement (e.g. the UK, Australia), in Italy, where the quality assurance…

This paper analyses teaching and non-teaching staff perceptions on the implementation of internal quality assurance (QA) practices at their higher education institutions. The aim is to understand how far different perspectives on quality -- as culture, as compliance or as consistency -- are reflected in the views of these two groups on such…

Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and…

Using Foucault's power concepts of the panopticon and governmentality as analytic and heuristic tools, this study reveals insights into how accreditation creates power networks in the quality assurance of higher education graduates in South Africa. The study draws on 11 in-depth interviews with academics from the Faculty of Engineering at a…

The paper analyses the impact of programme accreditation in Portugal further to the operations of the Agency for Assessment and Accreditation of Higher Education, which were initiated in 2009. Tracking the evolution of study programmes, the paper found that, out of the initial 5262 programmes on offer in 2009/2010, 40% have been either…

Internal quality assurance systems are expected to improve the institutions' core mission of teaching and learning. Using data gathered through an online survey, distributed in 2014/2015, to the teaching staff of all Portuguese private and public higher education institutions, this paper examines the impact of internal quality assurance systems on…

Quality assurance is a major agenda in tertiary education. The casualisation of academic work, especially in teaching, is also a quality assurance issue. Casual or sessional staff members teach and assess more than 50% of all university courses in Australia, and yet the research in relation to the role sessional staff play in quality assurance of…