This paper presents an analysis of quality culture (QC) development in Taiwan which has recently undergone major reforms of quality assurance (QA) policies. The implementation of internal quality assurance (IQA) initiatives has been an indispensable condition to form a QC in higher education which contributes to a fundamental and comprehensive…

Universities should increasingly collaborate with industries and international counterparts to meet the needs of students, businesses and other stakeholders. However, the literature has not provided a comprehensive response to these aspects of curriculum development. This study has two objectives: to propose a method of curriculum content…

The aim of this paper is to develop a model that addresses and bridges the gap between quality management and student experience. The model incorporates the most commonly occurring systems, namely: quality control; quality assurance; quality audit; quality assessment; quality enhancement; and quality management. The paper highlights the key…

Globalisation, technological changes and the industry-to-service economy transition has produced dramatic changes in the labour market, thus affecting higher education. It is no longer sufficient to provide students with disciplinary knowledge. Graduates are also expected to be adaptive, innovative and flexible. As these competencies are better…

Following the ideas of New Public Management, Quality Assurance (QA) practices have become a relevant concern for public organizations. In the Higher Education sector, QA policies have inspired different reforms, becoming a debated issue for universities' leaders and policy-makers. This article analyzes the implementation of a newly defined…

Capstones, as culminating educational experiences, are expected to meet many purposes: synthesis and application of prior learning, developing skills and attributes related to employability, and more recently, quality assurance. However, research has not yet identified a comprehensive list of capstone purposes or considered how multiple purposes…

Several universities are accelerating their tempo to navigate the rapidly changing environment towards the digital age. Previous literature has been interested in exploring the continuous trend of digital transformation, along with digital maturity models. However, there is still inconsiderable guidance for practitioners regarding the concrete…

Student evaluation of teaching (SET) has not yet been studied historically and comparatively. Based on our interviews with professors and administrators at 18 universities in three countries, we discuss how SET diffused in all the studied universities and how SET was translated and edited differently according to different sets of statements. SET…

Student ratings are now an accepted orthodoxy in global higher education environments. They form an increasingly important metric that has been assimilated as a robust proxy measure of quality for evaluating individual, institutional and even system-level performativity. Although the technical design aspects of student ratings have received…

This paper provides an analysis of the literature on transnational education to identify the key challenges and success factors for the sustainable operation of transnational higher education (TNE) programmes as perceived by key stakeholders. Probing the stakeholders' perspectives and applying a systematic approach, this study analyses 227…

Accreditation as a form of quality assurance has spread worldwide. As a result, the public and research interests have targeted the policies that developed agencies and procedures and the responses and effects of accreditation on higher education organizations and programs. However, studies on accreditation have not analyzed two core aspects: the…

This paper reports on the use of a framework developed from Bhaskar's critical realism and Archer's social realism to analyse teaching- and learning-related data produced as a result of the first cycle of institutional audits in the South African higher education system. The use of the framework allows us to see what this cycle of audits did…

Since their introduction in the 1990s, explicit standards documents have pervaded higher education assessment--success likely linked to their compatibility with constructive alignment and quality assurance regimes. Researchers, however, criticise that such documents are based on a misconception of standards as explicit and absolute, when in fact…

Most countries, developing as well as developed, have adopted some type of quality assurance mechanism. Argentina is neither an island nor an outlier in higher education reforms in general. This study is based on case study design and involved extensive fieldwork to collect interviews and official documents. This article analyzes the regulatory…

Research experience is widely used in quality assurance exercises to benchmark postgraduate education at the institutional level. However, individual differences in students' research experience have been largely neglected. Furthermore, little is known about how differences in students' research experience are associated with skill development and…