The undertaking of research that leads to new knowledge and original creative endeavour, together with research training, represents a fundamental and defining feature for any higher education provider (provider) seeking status as an 'Australian University'. In accordance with the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA…

The undertaking of research that leads to new knowledge and original creative endeavour, together with research training, represents a fundamental and defining feature for any higher education provider seeking status as an 'Australian University'. This guidance note focusses on the requirements specifically applying to Australian Universities and…

Higher Education Institutions (HEIs) play a crucial role in human capacity building and knowledge creation regardless of countries, which significantly contribute to the development of a peaceful, stable, independent, and self-sustaining society. Consequently, stakeholders in higher education have advocated for the establishment of Quality…

This study aimed to investigate common features and ways of understanding quality culture (QC) within higher education institutions (HEIs) in Nordic countries. While the concept of QC is commonly accepted and often used, its meaning is not always clear. This paper focuses on how Nordic universities frame QC in their internal documentation. The…

Education plays a critical role in the effective pursuit and attainment of overall growth and technological advancement of any country. Thus, if Nigeria as a nation is to achieve competitive growth and technological advancement, the quality and type of her educational system must not only be right but also carefully sustained. If an improved…

In the eight years following the 2014 university system reform in Peru, there has been sustained growth in the scientific production of the Peruvian universities, evident by an increased number of publications in indexed journals compared to the pre-reform period. Using administrative data, the article investigates if the growth of scientific…

This article uses the theoretical framework developed by Elken and Stensaker to examine the characteristics of the quality assurance internal bodies in relation to composition, activities and factors perceived as critical for the success of quality assurance implementation within higher education institutions. The article is based on data…

The literature shows that the question of how to integrate quality assurance into higher education institutions is associated with several obstacles including non-support from university actors. This study explored the university actors' response to the recently implemented external quality assurance and accreditation regime for higher education…

Despite its roots in environmental discussions, sustainability has become a critical term influencing every aspect of organisations. As human-oriented institutions, universities have also embraced the 'sustainable development' concept on the quality of their internal and external services. Two overarching questions are most important for…

Higher Education Institutions proceed in a developmental and improvement manner that helps to develop and improve their work and activity, and to avoid the difficulties and obstacles that it suffers from. At the same time, these institutions are working on building a network of relations and cooperation with their local, regional, and…

This study aims to determine the influence of leadership on commitment in implementing quality assurance policies, the influence of quality culture on commitment in implementing quality assurance policies, the effect of job satisfaction on commitment in implementing quality assurance policies, the influence of leadership and quality culture on job…

Graduate higher education coverage has expanded worldwide due to globalisation, the demand for more specialised human resources and online education, exacerbated by the COVID-19 pandemic. This article validates an evaluation model of academic service quality in graduate studies that integrates HiEduQual instruments with the Kano method for…

Education is a significant institution given the shift to a knowledge economy. Today students have numerous expectations that range from choosing what to learn, how to learn and how much to learn based on their individual academic needs. Student satisfaction is an important facet for higher education institutions and specifically, it is highly…

Universities are committed to offering high-quality higher education that delivers value to students and taxpayers. This means ensuring students can access higher education, whatever their background, circumstances or location. It also means delivering courses that develop the skills and knowledge our economy needs to drive local and national…

This phenomenological study explored how faculty who create online courses perceive quality assurance standards and available resources in line with the Quality Matters rubric at a mid-sized university in Southeast Texas. The participants in this study consisted of 12 university faculty members who have created online courses and passed the…