This paper proposes a training model for raters, with the goal to improve the intra- and inter-consistency of evaluation quality for higher education curricula. The model, termed the learning, behaviour and reaction (LBR) circular training model, is an interdisciplinary application from the business and organisational training domain. The…

As the competition increases in higher education, how to improve teaching quality to promote educational performance becomes a significant issue. Many higher educational institutions (HEIs) make efforts to establish a feedback system to monitor and reflect the outcomes of teaching evaluations. This study aimed to describe the use of the Six-Sigma…

The aim of this research was to identify the factors that could be used for quality assessments of the placement centres used by the University of Barcelona's Faculty of Education. To achieve this, a multiple case study method (bachelor's degrees in Education, Social Education and Social Work) was used, which was based on a survey methodology. A…

External quality audits are now being used in universities across the world to improve quality assurance, accountability for quality education and transparency of public funding of higher education. Some countries such as Australia, New Zealand, United Kingdom, Sweden and Denmark have had external quality audits for more than a decade but there…

One issue universities face is the need to demonstrate excellence in postgraduate research supervision at the individual, faculty and university level. While poor supervision might become obvious over time, with grievances, withdrawals and poor completion times and rates, this paper focuses specifically on identifying and demonstrating supervisory…

After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT--the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and…

Programme evaluation is essential for quality assurance in education. In this paper, we describe our evaluation strategy for the first year of a new medical programme. Although we used multiple methods in the evaluation, the use of the focus group method was core. This paper reports our experiences of focus groups for this purpose. We describe the…

In Europe, national quality assurance systems of higher education have begun to be established. In Finland, this development has had the consequence of forcing universities to take notice of assessment procedures. However, little is known about the procedures taking place in individual academic departments as a result of this pan-European trend.…

There are three purposes for evaluation: evaluation for action to aid the decision making process, evaluation for understanding to further enhance enlightenment and evaluation for control to ensure compliance to standards. This article argues that the primary function of evaluation in the "Catherine Wheel" computer-based assessment (CBA)…

In the current climate in Australian higher education, quality assurance in university teaching is a priority. In particular, the introduction of the Learning and Teaching Performance Fund (LTPF) has refocused attention on universities' internal student evaluation survey instruments. This paper reports the development, validation and…

This article outlines a methodology for characterising features of programme-level assessment environments so that the relationship between features of the assessment environment and students' learning response can be studied. The methodology was developed through the detailed case study of nine undergraduate degree programmes: one in each of…

As instructors adopt web-based learning environments, they must consider how students' evaluations of learning reflect the overall quality of instruction. Traditional course evaluations are used for faculty retention, tenure and promotion decisions, but also provide instructors with valuable information on the quality of their instruction. This…

This theoretical paper examines current practice in work-based studies where recognition of prior unaccredited work is normally limited to around 50% of the total programme. The basis of this limiting concept is challenged and consideration is given to a number of factors that have contributed to it. Comparison is made with the current practice of…

The debate over quality assurance in higher education is extended to quality control in work experience programs, particularly regarding program accreditation. The importance of precision in specifying anticipated learning outcomes, which is characteristic in evaluation of work-based programs, is seen as useful in managing the quality of…

This article argues that, in the United Kingdom, the discussion of quality in higher education reflects a conceptual confusion and is generating practical consequences that may be catastrophic for higher education. A distinction is made between two approaches to policy concerning quality, based on selection of appropriate ethical standards. (MSE)