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| Journal of Applied Behavior… | 3 |
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Peer reviewedRedmon, William K. – Journal of Applied Behavior Analysis, 1992
This paper identifies critical components of recent organizational quality improvement programs and specifies how applied behavior analysis can contribute to quality technology. Statistical Process Control and Total Quality Management approaches are compared, and behavior analysts are urged to build their research base and market behavior change…
Descriptors: Behavior Change, Behavior Modification, Behavioral Science Research, Improvement Programs
Peer reviewedMawhinney, Thomas C. – Journal of Applied Behavior Analysis, 1992
The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)
Descriptors: Administration, Behavior Change, Behavioral Science Research, Improvement Programs
Peer reviewedPfadt, Al; Wheeler, Donald J. – Journal of Applied Behavior Analysis, 1995
Statistical process control (SPC), which employs simple statistical tools and problem-solving techniques such as histograms, control charts, flow charts, and Pareto charts to implement continual product improvement procedures, can be incorporated into human service organizations. Examples illustrate use of SPC procedures to analyze behavioral data…
Descriptors: Adults, Behavior Change, Data Analysis, Decision Making
