Detailed findings from the first stage of the Basic Educational Opportunity Grant (BEOG) quality control project are presented. For the 4,500 students selected as representative of the BEOG, or Pell Grant, recipient population as of Fall 1980, data were collected from: federal tax returns, interviews with student recipients and their parents, tax…

Research and instructional role strains are identified, based on the use of large-scale mail surveys for college self-study that are used to teach introductory research methodology. The two organizational hierarchies, the research model and the instructional model, are examined. Experiences at Northwestern University, Northeastern Illinois…

This article wants to present the National Education Development Programme of the Czech Republic, also known as the White Book, to large international audiences. The vision of Czech education is hereunder discussed within the framework of the development of the Czech educational policy in the 1990's, pointing out the Programme's essential ideas.…

This book presents a blueprint for using a quality assurance-based approach to planning and developing open and distance learning (ODL) courses in the United Kingdom. The following are among the specific topics discussed: (1) typical aims of ODL (opening access to education; responding to student needs; designing self-study materials; student…

Efforts focused on improving quality processes based upon the Malcolm Baldrige Education Criteria for Performance Excellence may hold promise for fundamentally improving K-12 education. This policy report examines the information available on improving school quality through implementation of the Baldrige criteria. It provides a snapshot of what…

This guide is based on a model developed from experience with hundreds of online courses. The authors are members of The Concord Consortium, a nonprofit educational technology lab dedicated to improving teaching practices through the appropriate integrated use of technology in the classroom. Based on their experience, the authors offer the Concord…

This document synthesizes reports on quality issues and trends in vocational education and training (VET) in Belgium, Denmark, Germany, Greece, the Netherlands, Portugal, and Spain. Discussed in the report's five sections are the following topics: quality concepts and their application to VET (VET in Europe, quality concepts and their application…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…

This booklet is intended to help local workforce investment boards (WIBs) frame ongoing discussions in their communities about workforce needs and how to meet those needs. The booklet begins by explaining why the United States needs a new workforce system. The following new leadership roles for WIBs are discussed: (1) articulate changing workplace…

Describes the Quality 2000 Advancing Early Care and Education Initiative whose purpose is to address the quality crisis in early childhood education. Details eight areas of improvement and recommendations: (1) quality; (2) results; (3) family engagement; (4) staff credentialing; (5) staff training; (6) licensing; (7) funding; and (8) governance…

Export education in New Zealand has grown rapidly since 1990, earning significant foreign exchange and underwriting the finance of domestic education. As principal owner of education institutions, the national state is the primary investor. Previous governments treated the "industry" as both windfall and cash-cow as they advanced the…

Across the country, states are developing more unified and comprehensive education systems for young children. The authors of this article outline seven features that help connect various early education programs across a state. First, supportive governance ensures that all parts of an early care and education system complement, rather than…

This learning module is one of three training modules that were developed for members of the Texas Gerontological Consortium for Continuing Education to use in preparing case managers working in human service professions coordinating community-based programs for frail elderly Texans. Module III deals with the following topics: implementation (case…

This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…