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Peer reviewedBline, Dennis; Lowe, Dana R.; Meixner, Wilda F.; Nouri, Hossein – Journal of Business Communication, 2003
Presents the results of an investigation about the effect of question order randomization on the psychometric properties of two frequently used oral and written apprehension instruments: McCroskey's oral communication apprehension scale and Daly and Miller's writing apprehension scale. Shows that the measurement properties of these instruments…
Descriptors: Communication Apprehension, Communication Research, Higher Education, Questionnaires
