This study examined whether user satisfaction with library services is affected by certain objective and subjective librarian behaviors exhibited during the reference interview. A patron survey was conducted during July 1993 in three branches of Cuyahoga County Public Library, located in northeastern Ohio. The sample was determined by the patrons…

A questionnaire was devised and mailed to 84 township school districts in New Jersey to determine how often each adopted new basal reading series, the extent of teacher involvement in the selection process, and whether a detailed questionnaire was used as a basis for evaluation of different basals. A Likert scale was used to grade responses.…

This study identifies, estimates, and compares the cost of copy and original cataloging of print and non-print materials with four major online database vendors--the Online Computer Library Center (OCLC), the Research Libraries Information Network (RLIN), the Western Library Network (WLN), and the University of Toronto Library Automation Systems…

An observational rating instrument was developed to measure affective traits of medical technology students. Fourteen categories of behavioral traits evaluated by medical technology programs were identified, based on results of a national survey. These traits were then grouped according to the affective domains established by Krathwohl, Bloom, and…

This guide focuses on appropriate techniques for the evaluation of electronic media educational programs. Such evaluation helps to provide the educator with the feedback that is missing whenever there is no direct contact with students, and also with information on the relative worth of an educational program. The four-part publication includes:…

This thesis charts the development of a reference guide to searchable fields in the ERIC online database including identifying a target audience, planning and preparation of drafts, testing drafts with experienced online searchers and students, incorporating suggestions, and preparing and distributing the final version of the guide. The thesis…

A multi-pronged comparative approach was used to identify training and development needs specific to faculty evaluators of prior learning experience essays. Surveys were administered to 39 active evaluators who were members of the National-Louis University (NLU) faculty and 14 directors of prior learning assessment programs external to NLU. The…

This study assessed the impacts on 58 schools and 379 on-site visitation team members participating in a Wisconsin Secondary Vocational Education Program Evaluation during three years, 1978-80. To accomplish this, a methodological mix was chosen, so that impacts could be documented quantitatively through questionnaire data, and qualitatively…

The primary aim of the study described in this thesis was to investigate the effectiveness of schools that implemented the Full Service School Model in the three regions that participated in the Saskatoon Region Special Services Project. The Full Service School Model refers to service delivery to exceptional children through personnel based within…

This investigation of the use of database management systems (DBMS) in a research environment used the Rand Corporation as a case study. After a general introduction in section 1, eight sections present the major components of the study. Section 2 contains an overview of DBMS terminology and concepts, followed in section 3 by a general dsecription…

Stress factors affecting community college educators in Ontario were determined using a questionnaire survey. The effect of demographic variables (campus location, program types and specialization, gender, age, and years taught at the college) on perceived stress levels were evaluated. Participants rated their present stress levels on a…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…