Urges the use of transactional evaluation to examine discrepancies between individual needs and institutional roles in planning educational change. (DAG)

Describes a project developed by AT&T (American Telephone and Telegraph) and Indiana University that focused on the needs and tasks of sales personnel by building prototypes of components of a performance support system. Combining innovative technology to support a changing work environment is discussed, and the evaluation process is reported.…

Describes a structured set of procedures for critical script appraisal of nontheatrical scripts by carefully selected evaluators. An overview of the procedure, script reviewer qualities, the questionnaire's structure and objectives, and discussion of a sequence-by-sequence evaluation, script annotations, reviewer comments, and report preparation…

Describes an online independent study course, "Telecommunications and Information Access," offered by the University of Oregon and the International Society for Technology in Education for educators who want to learn about computer-mediated communication. Course evaluation results are discussed, and recommendations for educators are…

Discussion of the use of interactive television in the classroom focuses on a study that compared the effectiveness of using interactive television to teach an introductory college accounting class with traditional teaching. Hypotheses tested are explained, student attitudes are examined, and the results of evaluative questionnaires are analyzed.…