Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Two Wisconsin public library systems conducted a planning process for library services to special needs users during 1985-86. The needs assessment process used and the results obtained are described in detail and the two approaches used are compared. (One library collected more qualitative data and the other more quantitative data.) (EM)